Hagley (HAG)
Managed by London Midland
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
Note Male toilet only.
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Hagley
Ticket buying and collection
- Ticket office opening
Monday-Friday 07:00-17:00
Saturday 08:00-16:00
Sunday Closed
- Self-service machines
No- Collect from counter
Yes- Collect from machine
No
- Smartcards validators
Yes- Penalty fares
-
Penalty Fares apply to journeys from Hagley station when travelling with:
- London Midland
- Chiltern Railways
Accessibility and mobility access
- Customer help points
-
Yes
Both platforms
- Staff help
-
Monday-Friday 07:00-12:00, 14:00-17:00
Saturday 08:00-16:00
- Accessible ticket machines
No
- Accessible ticket office counter
No
1 to 1 contact with ticket office staff
- Induction loop
Yes
- Ramp for train access
No
- Accessible taxis
No
- Accessible public telephones
No
none
- Nearest stations with more facilities
- Stourbridge Junction
- Accessible toilets
No
- Step free access coverage
Partial station
Level access to Booking Hall from car park. 1 step from Booking Hall to Worcester platform. Step-free side gate gives level access to Worcester platform, but locked whenever Booking Hall is open. Footbridge with 21 steps up and 23 steps down to Birmingham platform. Car park and station entrance can be accessed from road bridge via 30 steps, or step-free via station approach road. Booking Hall is step-free from car park, but 1 step to Worcester platform.
- Impaired mobility set down
No
- Disabled parking
Yes
- 2 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 07:00-19:00
Saturday 08:00-16:00
Sunday 08:00-16:00We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
- Left luggage
-
No
None
- Lost property
-
No
None
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 07:00-17:00
Saturday 08:00-16:00
Sunday Closed
Station map
- Station plan
- View larger version
- Stations made easy
- Show [HAG] route