Station Facilities: Hebden Bridge (HBD)

Managed by Northern Rail 

Hebden Bridge Train Station
Station Road
Hebden Bridge

HX7 6JE

Last changed: 16:19 on 28 May 2008

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep HBD to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Saturday 06:40-20:30 Sunday 09:40-17:00
Staffing - Note this station is staffed on a part time basis
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Saturday 06:40-20:30 Sunday 09:40-17:00
Self Service Ticket Machines No
Collection of Pre-purchased Tickets No
Telesales No
Oyster PrePay No
Travelcard Area
  • Metrocard
Travelcard Zone
  • 5
Travelcard - Note used in WYPTE area
Penalty Fares no penalty fares at this station

General Services Information ^ Top

Service Details
Customer Service Yes
Customer Service - Primary Phone Number 0845 00 00 125
Customer Service - Fax Number 0113 2452219
Customer Service - Primary Textphone Number 08456 045 608
Customer Service - Address Northern Rail Customer Relations PO Box 208 Leeds LS1 2BU
Customer Service - Web Address www.northernrail.org
Customer Service - Email Address customer.relations@northernrail.org
Customer Service - Note contact Customer Relations
Left Luggage No
Lost Property Yes
Lost Property - Note All lost property is handed into the ticket office
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms Yes
Waiting Rooms - Note There is a waiting room on each platform. The waiting rooms are open office hours and are protected by CCTV.
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities Yes
Refreshment Facilities - Note coffee shop at the end of platform. Tables and chairs for about 12 people
Toilets Yes
Baby Changing No
Pay Phone Yes -
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Hebden Bridge station
Web Kiosk No
Post Box No
Tourist Information Office No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points No
Staff Help No
Accessible Ticket Machines No
Accessible Ticket Machines - Note no ticket machine available
Accessible Ticket Office Counter No
Accessible Ticket Office Counter - Note staff will come out of the office to assist
Induction Loop No
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel. All Northern trains carry a ramp for wheelchair access.
Accessible Taxis No
Accessible Public Telephones No
National Key Toilets No
Step Free Access Coverage Partial station
Step Free Access Coverage - Note Disabled assistance can be given during station opening times for passengers arriving on Platform 2 (Halifax, Leeds and beyond) assistance is fine because there is level access from the station entrance. No assistance can be given on Platform 1 (Manchester Victoria, Preston) as it is only accessible by the underpass steps
Imparied Mobility Set Down No
Disabled Parking Yes
Number of Disabled Parking Spaces
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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