Hackbridge (HCB)
Managed by Southern
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Seating is provided on both platforms and in the Booking Hall .
Waiting Rooms Available Note Platform 2 - metal seats in open shelter. Platform 1 - Platform roof with 1 seat plus a further 2 seats on platform. 14 metal seats in ticket office.
Women-only waiting room No -
Trolleys
-
Refreshments
Note Coffee kiosk
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Hackbridge
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:10-19:35
Saturday 07:30-14:05
Sunday Closed
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
Ticket machine located at the entrance next to the booking hall
- Get Oyster card here
No- Top up Oyster pay as you go here
Yes- Use Oyster pay as you go here
Yes- London fare zone
-
Zone 4
- Penalty fares
-
Penalty Fares apply to journeys from Hackbridge station when travelling with:
- First Capital Connect
- Southern Railway
Accessibility and mobility access
- Customer help points
-
Yes
White in colour can be located on both platforms .
- Staff help
-
Monday-Friday 06:00-19:35
Saturday 07:30-14:05
Sunday Closed
- Accessible ticket machines
Yes
Quickfare Machine can be located by night entrance to the station .
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Available when station is staffed
- Accessible taxis
No
Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 0800 138 1016. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.
- Accessible public telephones
No
- Nearest stations with more facilities
-
Sutton
- Accessible toilets
No
- Step free access coverage
Partial station
Step free access to the Ticket Office and platform 1 (to London). Footbridge with steps to platform 2 (to Sutton). Nearest step-free station is Mitcham Junction.
- Impaired mobility set down
Yes
In Car Park
- Disabled parking
Yes
- 2 spaces
Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
Yes
1 machine
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Please contact Customer Services on 08451 272920
- Left luggage
-
No
Please contact Customer Services on 08451 272920
- Lost property
-
No
Please call Customer Services 08451 272920 To reclaim lost property .
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 05:42-23:53
Saturday 07:00-23:54
Sunday 07:26-23:34
Station map
- Station plan
- View larger version
- Stations made easy
- Show [HCB] route