Station facilities
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Station seating facilities
First Class lounge No Seating area Yes Seating is provided on both platforms and in the Booking Hall .
Waiting Rooms Available Note Platform 2 - metal seats in open shelter. Platform 1 - Platform roof with 1 seat plus a further 2 seats on platform. 14 metal seats in ticket office.
Women-only waiting room No -
Trolleys
-
Refreshments
Note Coffee kiosk
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Hackbridge
- Connection time
- 4 minutes (minimum)
- Cycle storage
Yes
- Sheltered cycle storage
- Yes
- Cycle storage location
-
Station front close to Platform 1
- Car park
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Yes
Station Car Park - 65 spaces
Monday-Saturday 24 hours
Charges apply: Monday to Sunday
£1 Daily - Sunday & Bank Holidays
Purchasing a season ticket does not guarantee you a car parking space
Charges: £4.40 daily, £18.50 weekly, £70.00 monthly, £198.00 three-monthly, £739.00 annually
- Taxi rank
-
No
Information on taxis from this station is available at www.traintaxi.co.uk
- Rail replacement
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Outside station on A237 London Road.
- Bus services
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Yes
Information to plan your onward journey is available in a printable format here
- Onward travel
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Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 06:10-19:35
Saturday 07:30-14:05
Sunday Closed
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
-
Yes
Ticket machine located at the entrance next to the booking hall
- Get Oyster card here
-
No
- Top up Oyster pay as you go here
-
Yes
- Use Oyster pay as you go here
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Yes
- London fare zone
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Zone 4
- Penalty fares
-
Penalty Fares apply to journeys from Hackbridge station when travelling with:
- First Capital Connect
- Southern Railway
Accessibility and mobility access
- Customer help points
-
Yes
White in colour can be located on both platforms .
- Staff help
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Monday-Friday 06:00-19:35
Saturday 07:30-14:05
Sunday Closed
- Accessible ticket machines
-
Yes
Quickfare Machine can be located by night entrance to the station .
- Accessible ticket office counter
-
Yes
- Induction loop
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Yes
- Ramp for train access
-
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Available when station is staffed
- Accessible taxis
-
No
Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 0800 138 1016. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.
- Accessible public telephones
-
No
- Nearest stations with more facilities
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Sutton
- Accessible toilets
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No
- Step free access coverage
- Partial station
Step free access to the Ticket Office and platform 1 (to London). Footbridge with steps to platform 2 (to Sutton). Nearest step-free station is Mitcham Junction.
- Impaired mobility set down
-
Yes
In Car Park
- Disabled parking
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Yes
- 2 spaces
Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
-
Yes
1 machine
- Wheelchairs
-
No
- Ticket gates
- No
General services information
- Customer service
-
Yes
Please contact Customer Services on 08451 272920
- Left luggage
-
No
Please contact Customer Services on 08451 272920
- Lost property
-
No
Please call Customer Services 08451 272920 To reclaim lost property .
- British Transport Police
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0800 40 50 40
Staffing
- Staffing level
- Part-time
Monday-Friday 05:42-23:53
Saturday 07:00-23:54
Sunday 07:26-23:34
Station map
- Station plan
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View larger version
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