Hackbridge (HCB)
Managed by Southern
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Seating is provided on both platforms and in the ticket office.
Waiting Rooms Available Note Platform 2 - metal seats in open shelter. Platform 1 - Platform roof with 1 seat plus a further 2 seats on platform. 14 metal seats in ticket office.
Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine No Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone No -
Internet
Public WiFi No Note Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops No
Hackbridge
Transport links
- Connection time
- 4 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- Yes
- Cycle storage location
- Station front close to Platform 1
- Car park
- Station Car Park
- Car park opening
- Monday-Saturday 24 hours
- Car park operator phone
- 08451 272920 (primary)
- Car park spaces
- 65
- Charges
- £4.10 daily , £17.00 weekly , £65.00 monthly , £183.00 three-monthly , £704.00 annually
- Notes
-
Charges apply: Monday to Saturday
Purchasing a season ticket does not guarantee you a car parking space
Ticket buying and collection
- Ticket office opening
- Monday-Friday 06:10-19:35
- Saturday 07:30-14:05
- Sunday Closed
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
- Yes
Ticket machine located at the entrance next to the booking hall
- Oyster PrePay
- Yes
- Travelcard zone
- Zone 4
- Penalty fares
Penalty Fares apply to journeys from Hackbridge station when travelling with:
- First Capital Connect
- Southern Railway
Accessibility and mobility access
- Customer help points
- Yes
- Staff help
-
Yes
- Monday-Friday 06:00-19:35
- Saturday 07:30-14:05
- Sunday Closed
- Accessible ticket machines
-
Yes
- Accessible ticket office counter
- Yes
Passengers unable to use high level windows may request assistance from Southern Assisted Travel on 0800 138 1016.
- Induction loop
- Yes
- Ramp for train access
- Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Available when station is staffed
- Accessible taxis
-
No
Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 0800 138 1016. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.
- Accessible public telephones
- No
- Nearest stations with more facilities
Sutton
- National key toilets
- No
- Step free access coverage
- Partial station
Step free access to the Ticket Office and platform 1 (to London). Footbridge with steps to platform 2 (to Sutton). Nearest step-free station is Mitcham Junction.
- Impaired mobility set down
-
Yes
In Car Park
- Disabled parking
- Yes 2 spaces
- Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
- Yes
1 machine
- Wheelchairs
- No
General services information
- Customer service
- Yes
- Left luggage
- No
- Lost property
- No
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Part time
- Monday-Friday 06:00-19:35
- Saturday 07:30-14:05
- Sunday Closed
