Station facilities
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Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note Waiting room available during booking office hours, and canopy Manchester platform at all times
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Heald Green
- Connection time
- 5 minutes (minimum)
- Cycle storage
Yes
5 lockers
- Sheltered cycle storage
- To be confirmed by station operator
- Car park
-
Yes
Station Car Park - 14 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Northern Rail (Operator)
0845 00 00125 (primary)
customer.relations@northernra...
Charges: There is no charge for railway users to park their car in this car park
- Taxi rank
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No
- Rail replacement
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On Styal Road on the northbound side of Finney Lane for Manchester Piccadilly.
For Manchester Airport the bus will stop on the opposite of the road.
- Bus services
-
Yes
On both sides of Finney Lane for buses to Wythenshawe, Manchester Airport or Stockport. Busline 0871 200 2233
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Saturday 06:15-12:15, 13:00-19:30
Sunday Closed
Closed between 12:15 and 13:00
- Self-service machines
- No
- Penalty fares
-
Penalty Fares do not apply when travelling from Heald Green station.
Accessibility and mobility access
- Customer help points
-
No
- Staff help
-
Monday-Saturday 06:15-19:30
Monday-Friday 06:00-19:30
Saturday 06:00-19:30
Sunday Closed
- Accessible ticket machines
-
No
- Accessible ticket office counter
-
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
- Induction loop
-
Yes
- Ramp for train access
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Yes
- All trains carry a ramp for wheelchair access
- Accessible taxis
-
No
- Accessible public telephones
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No
- Nearest stations with more facilities
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The nearest station(s) with more facilities than Heald Green are:
- Gatley
- Accessible toilets
-
No
- Step free access coverage
- Partial station
Services Towards Manchester : From the approach road up kerb then level access through the ticket hall, down 2 steps onto the platform. Or, level access onto the platform from the right of the ticket hall via the car park
** Important** Services towards Manchester Airport : From Finney Lane through a 3ft wide gate, down a ramp (64 paces, 1:10 slope) onto the platform. Will have a temporary staircase 21/11/11 until April 2012 passengers who cannot use steps to call 08081 561606 for altermative arrangements
- Impaired mobility set down
-
No
No designated area is provided. The station front may be used for set down purposes.
- Disabled parking
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Yes
- Accessible car park equipment
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No
- Wheelchairs
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No
- Ticket gates
- No
General services information
- Customer service
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Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00
Holidays: Boxing Day, Christmas Day Closed - Left luggage
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No
- Lost property
-
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00Please contact Customer Relations
- British Transport Police
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0800 40 50 40
Staffing
- Staffing level
- Full-time
Monday-Saturday 06:00-12:20, 12:40-19:30
Sunday Closed
Monday-Friday 06:00-19:30
Saturday 06:00-19:30Only Booking Office staff at this station.
Closes for lunch 12:20-12:40
Station map
- Station plan
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