Halewood (HED)
Managed by Northern Rail
Station facilities
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Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note shelters only Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Halewood station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Halewood
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:10-23:55
Saturday 06:10-23:55
Sunday 08:40-23:00
- Self-service machines
No- Penalty fares
-
Penalty Fares do not apply when travelling from Halewood station.
Accessibility and mobility access
- Customer help points
-
Yes
Located on all platforms. Links for current train running and for emergencies.
- Staff help
-
Monday-Saturday 06:05-00:05
Sunday 08:40-23:15
Monday-Friday 06:05-00:05
Saturday 06:05-00:05
- Accessible ticket machines
No
- Accessible ticket office counter
No
Ticket office staff make every effort to provide the assistance that disabled passengers require.
- Induction loop
Yes
- Ramp for train access
Yes
- All trains carry a ramp for wheelchair access
- Accessible taxis
No
- Accessible public telephones
No
- Accessible toilets
No
- Step free access coverage
Whole station
Access to the Manchester bound platform is by a series of four ramps. The first two are 25 metres, then 15 metres, then 25 metres with a rest platform between each or, via the first slope and then up two separate flights of steps with 25 steps in total. Access to the Liverpool bound platform is off Hollies Road via three slopes each 50 metes long with rest platforms or, by two flights of stairs with 18 steps with intermediate rest platform. Steps begin 25 metres down the ramp and end with a 27 metre ramp.
- Impaired mobility set down
No
No designated area is provided. Street set down only available.
- Disabled parking
No
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00
Holidays: Boxing Day, Christmas Day Closed - Left luggage
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No
- Lost property
-
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00Please contact Customer Relations
- British Transport Police
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0800 40 50 40
Staffing
- Staffing level
Part-time
Sunday 08:40-23:15
Monday-Friday 06:05-00:05
Saturday 06:05-00:05
Station map
- Station plan
- View larger version
- Stations made easy
- Show [HED] route