Station facilities
-
Station seating facilities
Station seating facilities Indoor waiting rooms on each platform -
Trolleys
-
Refreshments
Note -
ATM machine
-
Toilets
Toilets -
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Hexham
Getting to and from the station
- Car Park
Station Car Park- Operator
- Northern
- Phone number
- 08540 000125
- Address
-
-
-
- Email address
- customer.relations@northernrail.org
- Note
-
Cash payments use ticket machine
Card payments register with RingGo Code 5708
Call 01138090070 or visit www.MyRingGo.com/register
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 100
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £2.00
- Weekly rate
- £10.00
- CCTV Coverage
- No
- Onward travel information
-
Busline 0871 200 2233
- Impaired mobility set down / pick up points available
- Yes
-
Step free access from car park to station entrance
- Airport
-
Nearest airport at Newcastle
Ticket Buying and Collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 07:15 - 17:30
Saturday 08:15 - 14:15
Sunday Closed
part time opening hours
- Location
-
Platform 2
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- No
- Collection of pre-purchased tickets
- Not possible from this station
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Friday 07:15 - 17:30
Saturday 08:15 - 14:15
Sunday Closed
- Customer help points
- No
- Lost Property
- Yes
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
Sunday 09:00 - 17:00
- 0845 00 00 125
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport will pick up/drop off at the station front
Facilities
- ATM Machine
- No
- Refreshment facilities
- Yes
- Toilets
- Yes
- Baby changing facilities
- Yes
- National key toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms location
- Indoor waiting rooms on each platform
- Waiting rooms opening hours
Accessibility and Mobility access
- Helpline Contact
- 0808 156 1606
- Helpline opening hours
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
Sunday 09:00 - 17:00
Monday - Friday 08:00 - 20:00
Saturday 08:00 - 20:00
- Staff help available
- Yes
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Level access to Carlisle platform. Barrow crossing to Newcastle platform. Step free access from car park to station entrance
- Wheelchairs available
- Yes
- Wheelchairs available open hours
- Nearest station with more facilities CRS Code
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