Hertford North (HFN)

Managed by First Capital Connect

 
North Road
Hertford
Hertfordshire
SG14 1NB
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms None
    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine No
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note Find WiFi Hotspots around Hertford North station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
 
 

Hertford North

Stations made easy

Route planning around the station including maps and platforms

Show [HFN] route

 

Transport links

Connection time
2 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
No
Cycle storage location
station entrance
Car park
Yes

Station Car Park - 109 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

National Car Parks Ltd (Operator)

0845 680 0023 (primary)
www.firstcapitalconnect.co.uk

Charges: £6.20 daily, £29.00 weekly, £105.00 monthly, £290.00 three-monthly, £925.00 annually

Taxi rank
Yes
Rail replacement

Southbound buses will stop on the far side of North Road beyond Beane Road.Northbound buses will stop on the near side of North Road outside the station exit.(Customers travelling to London may wish to use Hertford East station which is approx. 20 minutes walk. Ask a member of staff for details).

Bus services
Yes

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 06:40-19:00
Saturday 07:45-14:10
Sunday Closed
Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes There are 2 ticket machines which accept cash & credit/debit cards which are approximately 7 feet in height and are blue in colour with a silver front and has the word TICKETS on the front. In addition there is one credit/debit card only machine approximately 4 feet in height, blue in colour and has the logo FASTTICKETS above it. All are located in the Booking Hall.
Station Entrance
Penalty fares
Penalty Fares apply to journeys from Hertford North station when travelling with:
  • First Capital Connect

Accessibility and mobility access

Customer help points
No no
Staff help
Monday-Sunday 24 hours
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Accessible ticket machines
No
Accessible ticket office counter
No Discretion is shown and assistance is provided where appropriate
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
No
Accessible public telephones
No no
Accessible toilets
No
Step free access coverage
Partial station step free access to Booking Office and lift access to both London & services to Stevenage and the North. Mobility impaired passengers from the north and Stevenage are advised that there is no accessibility on platform 1 please contact the helpline on 0800 058 2844 for alternative arrangements to be made.
Impaired mobility set down
No
Disabled parking
No
Accessible car park equipment
No
Wheelchairs
No
Ticket gates
No

General services information

Customer service
Yes
Left luggage
No
Lost property
Yes
Lost property enquiries to 0845 026 4700, open 7 days a week, from 0700 to 2200, except Christmas Day.
British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Sunday 24 hours

Platform staffed 24x7

Station map

Station plan

Large station plan for Hertford North

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Stations made easy
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