Hastings (HGS)

Managed by Southeastern 

 
Hastings station
Station Approach
off Havelock Road
Hastings
East Sussex
TN34 1BA
 

Station facilities

  • Station seating facilities

    Station seating facilities on platforms
  • Trolleys

  • Refreshments

    Note Coffee shop
  • ATM machine

    ATM machine in booking hall
  • Toilets

    Toilets Booking hall
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops W H smith
 
 

Hastings

Stations made easy

Route planning around the station including maps and platforms

Show [HGS] route

 

Station Message: Alert!

 The lift to and from platforms 3 and 4 is currently out of order.

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
Yes
Storage location
outside station, car park
Storage spaces
36
You may leave your cycle in the rack provided however you do so at your own risk.
Storage CCTV
No
Car Park
Station Car Park
Operator
Indigo Park Solutions UK Limited
Phone number
03301 235 247
Email address
customersupport.uk@parkindigo.com
Note

From 1st June - new off peak evening rate (after 18:00) - £1.50

Opening hours
Monday - Friday 24 Hours a Day
Saturday - Sunday 24 Hours a Day
Saturday - Sunday 24 Hours a Day
Number of spaces
75  with 3 accessible spaces available
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space 
Free of charge
No
Daily rate
£5.50
Off peak rate
£4.90
Saturday rate
£3.80
Sunday rate
£1.00
Weekly rate
£22.90
Monthly rate
£79.90
3 Monthly rate
£239.40
6 Monthly rate
£477.60
Annual rate
£866.10

From 1st June - new off peak evening rate (after 18:00) - £1.50

CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

outside station front

Accessible taxis

Accessible taxis are available to book

Impaired mobility set down / pick up points available
Yes

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:50 - 20:30
Saturday - Sunday 05:50 - 20:30

staff may not always be available during staffing times

Location

On way in to access trains

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note
Dual Height counters
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

booking hall

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
No
Penalty fares
Penalty fares apply for Southeastern 

Staffing and general services

 
Information available from staff
YES 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday - Sunday 24 Hours a Day

Staff may not always be available during staffing times

 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
On platform
Lost Property
Yes
Southeastern Customer Services
0345 322 7021
Customer Services
0345 322 7021
Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Front of the station.

Facilities

 
ATM Machine
Yes
in booking hall
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not wheelchair accessible

Refreshment facilities
Yes
Coffee shop
Shops
Yes
Type of shops available
W H smith
Toilets
Yes
Toilets Location
Booking hall
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
Booking hall 
National key toilets
Yes
National key toilets location
Booking hall
Waiting Rooms
Yes
Waiting rooms location
on platforms
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0345 322 7021 or Textphone 0800 783 4548
Staff help available
Yes
Staff may not always be available during staffing times - booking in advance is advised although not compulsory
Staff help available opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Access to all platforms via lift.
Wheelchairs available
Yes
Wheelchairs available open hours
Monday - Friday 24 Hours a Day
Saturday - Sunday 24 Hours a Day
Saturday - Sunday 24 Hours a Day

Station Map

 
Station plan

View larger version
Stations made easy
Show [HGS] route

Find another station