Heath High Level (HHL)
Managed by Arriva Trains Wales
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Heath High Level
Getting to and from the station
- Car Park
No- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- This machine does not accept cash. Payment is by major debit and credit cards only.
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Passenger Information Systems
- Departure screens, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- Arriva Trains Wales
- Visit our Lost Property page to submit a Lost Property form.
- 03333 211 202
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Wait outside station on Heath Halt Road
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0333 005 0501
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
- Staff help available
- No
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
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No wheelchair access. Rhymney-bound platform has long access ramp steeper than 1:12. Cardiff-bound platform accessed via 41 steps. Customers are advised to take a train from Heath Low Level station and change at Cardiff Queen Street.
Nearest fully accessible station - Heath Low Level
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Cardiff Queen Street;
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