Hitchin (HIT)
Managed by First Capital Connect
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine Yes Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Hitchin station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes
Hitchin
Ticket buying and collection
- Ticket office opening
Monday-Saturday 06:15-20:00
Sunday 07:15-18:30
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
There are two ticket machines which accepts cash & credit/debit cards which is approximately 7 feet in height and is blue in colour with a silver front and has the word TICKETS on the front which is located outside the booking hall entrance near the taxi rank and is available at all times. In addition there are two credit/debit card only machines approximately 4 feet in height, blue in colour and has the logo FASTTICKETS above them which are located in the booking hall and are available only when the station is open.
Station Entrance- Penalty fares
-
Penalty Fares apply to journeys from Hitchin station when travelling with:
- First Capital Connect
Accessibility and mobility access
- Customer help points
-
No
no
- Staff help
-
Monday-Saturday 06:15-21:00
Sunday 07:00-18:50
Monday-Friday 06:00-21:00
Saturday 06:00-21:00
- Accessible ticket machines
No
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- Accessible taxis
Yes
- Accessible public telephones
No
no
- Accessible toilets
No
- Step free access coverage
Partial station
step free access to Booking Hall area and North Bound services only. Access to Platform 1 (London bound) is via an underpass which has stair cases at each end.
- Impaired mobility set down
No
- Disabled parking
No
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
- Left luggage
-
No
- Lost property
-
Yes
Lost property enquiries to 0845 026 4700, open 7 days a week, from 0700 to 2200, except Christmas Day. - British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Saturday 06:00-21:00
Sunday 07:00-18:50
Station map
- Station plan
- View larger version
- Stations made easy
- Show [HIT] route