Hackney Wick (HKW)

Managed by London Overground

 
Hackney Wick Railway Station
Wallis Road
E9 5LH
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area No
    Waiting Rooms None
    Note

    Waiting shelters on both platforms

    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine No
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone No

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Hackney Wick station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops No
 
 

Hackney Wick

Stations made easy

Route planning around the station including maps and platforms

Show [HKW] route

 

Transport links

Connection time
5 minutes (minimum)
Car park
No
Taxi rank
No
Rail replacement

Westbound: Stop A in Hepscott Road

Eastbound: Stop B in Hepscott Road

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 07:00-13:00
Saturday Closed
Sunday Closed
Self-service machines
Yes
Get Oyster card here
Yes
Top up Oyster pay as you go here
Yes
Use Oyster pay as you go here
Yes
London fare zone
Zone 2 Travelcards can be bought from the Ticket office when open
Penalty fares

Penalty Fares apply to journeys from Hackney Wick station when travelling with:

  • London Overground


The Penalty Fare for travelling on Transport for London (TfL) services (Underground and Overground) or through their managed stations is £50. This will be reduced to £25 if it is paid within 21 days.

Accessibility and mobility access

Customer help points
No
Staff help
Monday-Friday Closed
Saturday Closed
Sunday Closed
Accessible ticket machines
No
Accessible ticket office counter
No

Ticket office staff provide assistance where possible

Induction loop
Yes
Ramp for train access
No
Accessible taxis
No

contact taxi operator directly

Accessible public telephones
No
Nearest stations with more facilities

Stratford

Stratford (London)
Accessible toilets
No
Step free access coverage
Partial station

Step free access between platforms involves exiting the station

Impaired mobility set down
No
Disabled parking
No
Accessible car park equipment
No
Wheelchairs
No
Ticket gates
No

General services information

Customer service
Yes

You can Contact Customer Services on 0845 601 4867

Left luggage
No
Lost property
No
British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Friday 05:56-00:23
Saturday 05:56-00:23
Sunday 08:45-00:15
CCTV
Within station

Station map

Station plan

Large station plan for Hackney Wick

View larger version
Stations made easy
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