Hackney Wick (HKW)
Managed by London OvergroundÂ
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Hackney Wick
Getting to and from the station
Bicycle parking
Stands
- Storage sheltered
- No
- Storage spaces
- 6
- Storage CCTV
- Yes
- Car Park
No
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 07:00 - 13:00
Saturday - Sunday Closed
- Location
-
At both entrances
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
-
Ticket office staff provide assistance where possible
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Oystercards
- Get Oyster cards here
Yes
- Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
Yes
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Not possible at this station
- Smartcards validators
No
- London fare zone
- Zone 2
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:56 - 00:23
Saturday 05:56 - 00:23
Sunday 08:45 - 00:15
- Passenger Information Systems
- Announcements
- Customer help points
Yes
- Customer Services
-
You can Contact Customer Services on 0343 222 1234
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Use Bus stop B in Hepscott Road for eastbound services to Stratford
Use Bus stop A in Hepscott Road for westbound services to Camden Road/Hampstead Heath/Richmond
Facilities
- ATM Machine
No
- Toilets
No
- Waiting Rooms
Yes
- Waiting rooms opening hours
-
Monday - Friday 07:00 - 13:00
Saturday - Sunday Closed
Accessibility and mobility access
- Staff help available
Yes
- Staff help available opening times
-
Monday - Friday Closed
Saturday Closed
Sunday Closed
- Ramp for train access
Yes
- Step free access coverage
No
- Step free access note
-
Step free access between platforms involves exiting the station
- Wheelchairs available
No