Hall Green (HLG)
Managed by London Midland
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note yes
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Hall Green
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:25-23:45
Saturday 07:00-23:45
Sunday 09:25-20:10
- Self-service machines
No- Collect from counter
Yes- Collect from machine
No
A Permit to Travel Machine is available for use when the Ticket Office is closed.
- Smartcards validators
Yes- Penalty fares
-
Penalty Fares apply to journeys from Hall Green station when travelling with:
- London Midland
Accessibility and mobility access
- Customer help points
-
Yes
On Platform
- Staff help
-
Monday-Friday 06:25-23:45
Saturday 07:00-23:45
Sunday 09:25-20:10
- Accessible ticket machines
No
- Accessible ticket office counter
No
None
- Induction loop
Yes
- Ramp for train access
Yes
- Accessible taxis
No
- Accessible public telephones
No
none
- Accessible toilets
No
- Step free access coverage
Whole station
Level access from car park to Birmingham platform. Step-free access to Stratford platform via separate entrance from side street, via ramp (50m long). Step-free access between platforms is 220m. Also footbridge with 24 steps up and down between platforms. Direct level access to footbrdge for rear entrance.
- Impaired mobility set down
No
Pick up in car park only
- Disabled parking
Yes
- 8 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 07:00-19:00
Saturday 08:00-16:00
Sunday 08:00-16:00
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours. - Left luggage
-
No
None - Lost property
-
No
None - British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:25-23:45
Saturday 07:00-23:45
Sunday 09:25-20:10
Station map
- Station plan
- View larger version
- Stations made easy
- Show [HLG] route