Station Facilities: Hall Green (HLG)

Managed by London Midland 

Stratford Road
Hall Green
West Midlands

B28 8AA

Last changed: 14:00 on 30 Jun 2008

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep HLG to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Friday 06:25-00:05 Saturday 06:25-00:05 Sunday 10:15-19:15
CCTV Yes

Information Systems ^ Top

Service Details
Help Point/Phone Recorded information Emergency services
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

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Service Details
Ticket Office Monday-Friday 06:25-00:05 Saturday 06:25-00:05 Sunday 10:15-19:15
Self Service Ticket Machines No
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineNo
Machine description

A Pertis Machine is available for use when the Ticket Office is closed.

Telesales Monday-Friday 08:00-20:00 Saturday 08:00-20:00 Sunday 08:00-20:00
Telesales - Primary Phone Number 08705 125 240
Oyster PrePay No
Penalty Fares

A Penalty Fares Scheme operates in this area.

General Services Information ^ Top

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Service Details
Customer Service Monday-Friday 07:00-19:00 Saturday 08:00-16:00 Sunday 08:00-16:00
Customer Service - Primary Phone Number 0121 634 2040
Customer Service - Address London Midland Customer Relations Manager PO Box 4323 Birmingham B2 4JB
Customer Service - Email Address comments@londonmidland.com
Customer Service - Note We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
Left Luggage No
Left Luggage - Note None
Lost Property No
Lost Property - Note None
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms To be confirmed by station operator
Waiting Rooms - Note

yes

Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets No
Baby Changing No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note

Find WiFi Hotspots around Hall Green station

Web Kiosk No
Post Box No
Tourist Information Office No
Bureau de Change No
Shops No

Accessibility ^ Top

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Service Details
Helpline Yes
Customer Help Points Yes
Staff Help No
Accessible Ticket Machines No
Accessible Ticket Office Counter No
Accessible Ticket Office Counter - Note

None

Induction Loop Yes
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis No
Accessible Public Telephones No
Accessible Public Telephones - Note

none

National Key Toilets No
Step Free Access Coverage Whole station
Step Free Access Coverage - Note

Level access from car park to Birmingham platform. Step-free access to Stratford platform via separate entrance from side street, via ramp (50m long). Step-free access between platforms is 220m. Also footbridge with 24 steps up and down between platforms. Direct level access to footbrdge for rear entrance.

Imparied Mobility Set Down No
Imparied Mobility Set Down - Note

Pick up in car park only

Disabled Parking Yes
Number of Disabled Parking Spaces
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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