Hemel Hempstead (HML)

Managed by London Midland

 
London Road
Hemel Hempstead
Hertfordshire
HP3 9BQ
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms Available
    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine Yes
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Hemel Hempstead station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
 
 

Hemel Hempstead

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Route planning around the station including maps and platforms

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Station Message: Alert!

Please note that the stair lifts are currently out of order at this station.

Transport links

Connection time
5 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
Yes
Cycle storage location
car park
Car park
Yes

Station Car Park - 496 spaces

Monday-Sunday 24 hours
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

There are 496 car parking spaces - 11 for Disabled Customers. Manned 06-00 - 12-00 Monday to Friday.

Payment by mobile phone (via a credit or debit card) is available at this station car park by calling 08451 228008 and using the location code 1002.  More information is available at www.meteorphoneparking.com.

Scratchcards are available at www.londonmidlandparking.com as follows: £51.30 for 10, £102.60 for 20, £153.90 for 30.



Meteor Parking Ltd (Operator)

0870 060 4416 (primary)
comments@londonmidlandparking...

Charges: Daily £4.00 (valid from 10am), Weekend £8.00 (valid from 10am Friday till 4am Monday) off peak, £6.00 (Saturday/Sunday/Bank Holiday £4.00 ) daily, £24.00 weekly, £92.00 monthly, £186.00 three-monthly, £713.00 annually

Taxi rank
Yes

Taxi free phone

Rail replacement

In the event of engineering the bus/coach will collect from: Public service bus stops outside station entrance.

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 05:25-20:20
Saturday 06:30-20:20
Sunday 08:15-13:00, 13:40-17:30
Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes

 


There are 2 Ticket Vending Machines available at Hemel Hempstead.  One inside the Booking Hall and one outside the station entrance by the short stay car park.  These machines accept card payment only.

Penalty fares

Penalty Fares apply to journeys from Hemel Hempstead station when travelling with:

  • London Midland

Accessibility and mobility access

Customer help points
No
Staff help
Monday-Friday 05:25-20:20
Saturday 06:30-20:20
Sunday 08:15-13:00, 13:40-17:30
Accessible ticket machines
Yes

Card payment only.

Accessible ticket office counter
No

Booking clerk would go out side and serve the customer

Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
Yes
Accessible public telephones
No

unknown

Nearest stations with more facilities
Bletchley, Watford Junction
Accessible toilets
No
Step free access coverage
Partial station

There is no level access to platforms. 

28 steps up to platform 4, 28 steps up to platform 3 and 2, 28 steps up to platform 1.

Level acccess via main entrance to Booking Hall and subway. Also level access direct to subway via side gate.

Impaired mobility set down
No
Disabled parking
Yes - 4 spaces Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible car park equipment
No

Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.

Wheelchairs
Yes
Ticket gates
No

General services information

Customer service
Yes
Monday-Friday 07:00-19:00
Saturday 08:00-16:00
Sunday 08:00-16:00, 13:40-17:30

We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.

Left luggage
No
Lost property
No

Enquiries regardiing lost property can be made by ringing 0207 387 8699 Mon-Fri 0900-1700

British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Friday 05:25-20:20
Saturday 06:30-20:20
Sunday 08:15-13:00, 13:40-17:30

Station map

Station plan

Large station plan for Hemel Hempstead

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