Stations & Destinations

Station Facilities: Hampton Wick (HMW)

High Street,Hampton Wick
Kingston Upon Thames

KT1 4DQ

Last changed: 19:38 on 19 Nov 2009

Current Station Information
Staffing
Information Systems
Ticket Buying and Collection
General Services
Station Facilities
Accessibility
Transport Links
Stations Made Easy NEW!
Local Area Map
Local Bus Map

Current Station Information ^ Top

Service	Details
Opening Hours	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
TrainTracker Phone Number	0871 200 49 50
TrainTrackerText	Text dep HMW to 84950
Live Departures	Live departures for this station
Live Arrivals	Live arrivals for this station
Live Departures and Arrivals	Live departures and arrivals

Staffing ^ Top

Service	Details
Staffing Level	Part Time
Staffing Hours	Monday-Friday 06:40-12:35 Saturday 08:00-13:40 Sunday Closed
Staffing - Note
CCTV	Yes

Information Systems ^ Top

Service	Details
Staffed Information Point	Yes

Ticket Buying and Collection ^ Top

Service

Details

Ticket Office

Monday-Friday 06:40-12:35 Saturday 08:00-13:40 Sunday Closed

Self Service Ticket Machines

Yes

Collection of Pre-purchased Tickets

Yes

Collection of Pre-purchased Tickets - Details

From Ticket Office Counter	No
From Ticket Machine	Yes
Machine Location	Near station entrance next to ticket office

Telesales

Yes

Telesales - Note

Please contact our Customer Service Centre on 0845 6000 650

Oyster PrePay

Penalty Fares

Penalty Fares apply to journeys from Hampton Wick station when travelling with:

South West Trains

General Services Information ^ Top

Service	Details
Customer Service	Yes
Customer Service - Primary Phone Number	0845-6000-650
Customer Service - Note	Please contact our Customer Service Centre on 0845 6000 650
Left Luggage	No
Lost Property	Yes
Lost Property - Note	Lost Property enquiries tel 020 7401 7861(0730-1930 Mon-Fri)
British Transport Police - Phone Number	0800 40 50 40

Station Facilities ^ Top

Service	Details
First Class Lounge	No
Seating Area	Yes
Waiting Rooms	None
Women-Only Waiting Room	No
Trolleys	No
Refreshment Facilities	No
Toilets	No
Baby Changing	No
Showers	No
Pay Phone	No
Public WiFi	No
Public WiFi - Note	Find WiFi Hotspots around Hampton Wick station
Web Kiosk	No
Post Box	No
Tourist Information Office	No
ATM Machine	No
Bureau de Change	No
Shops	No

Accessibility ^ Top

Service	Details
Helpline	Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00
Helpline - Note	Please contact our Assisted Travel Team: 0800 52 82 100
Customer Help Points	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Staff Help	Monday-Friday 06:40-12:35 Saturday 08:00-13:40 Sunday Closed
Accessible Ticket Machines	Yes
Accessible Ticket Machines - Note	All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Accessible Ticket Office Counter	No
Induction Loop	Yes
Ramp for Train Access	No
Ramp for Train Access - Note	If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis	No
Accessible Public Telephones	No
National Key Toilets	No
Step Free Access Coverage	No part of station
Step Free Access Coverage - Note	Hampton Wick is inaccessible to wheelchair users.
Impaired Mobility Set Down	No
Disabled Parking	No
Accessible Car Park Equipment	No
Wheelchairs	No

Transport Links ^ Top

Service	Details
Minimum Connection Time (mins)	6
Cycle Storage Availability	Yes
Cycle Storage	34
Cycle Storage Sheltered	Partial
Cycle Storage CCTV	Yes
Location for Rail Replacement Services	To Kingston: High Street bus stop 'B' To Teddington: High Street bust stop 'A'
Taxi Rank	No
Bus Services	No
Metro Services	No
Car Hire	No
Cycle Hire	No
Local Transport Link	Plan your journey to and from the station with Traveline