Station Facilities: Harrow-on-the-Hill (HOH)

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep HOH to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Sunday Closed
Staffing - Note All LU stations are staffed when open.
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Saturday 06:15-00:15
Ticket Office - Note View ticket office opening hours.
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets No
Telesales No
Oyster PrePay No
Travelcard Zone
  • 5
  • Oyster pay as you go is available for use on all LUL and London Overground services. For details of whether Oyster Pre-Pay is available on your intended National Rail route, please see the [http://www.nationalrail.co.uk/times_fares/london/oystercard.html Oyster Card information page].
Penalty Fares Penalty Fares apply to journeys from Harrow-on-the-Hill station when travelling with:

General Services Information ^ Top

Service Details
Customer Service Yes
Customer Service - Primary Phone Number 0845 600 5165
Customer Service - Web Address www.chilternrailways.co.uk/get-in-touch/
Customer Service - Note Chiltern Railways Customer Services
Left Luggage No
Lost Property Monday-Friday 08:30-16:00 Saturday Closed Sunday Closed
Lost Property - Primary Phone Number 0845 330 9882
Lost Property - Address TfL Lost Property Office (LPO) 200 Baker Street London NW1 5RZ
Lost Property - Web Address www.tfl.gov.uk/tfl/contact/lostproperty
Lost Property - Note Property found on London Underground trains or stations may be held locally for a few days before being sent on to the TfL Lost Property Office (LPO), typically arriving between two and seven days after it was lost. Please be aware that charges are made for restoring property to customers. If you believe your property to have been lost on a Chiltern Railways train, please contact their Customer Services team for details of lost property facilities.
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area No
Seating Area - Note There are no seats in the ticket hall. Seats are available on the platform.
Waiting Rooms None
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities Yes
Refreshment Facilities - Note
  • The newsagents and the food-orientated arcade shops all provide refreshments.
Toilets Yes
Toilets - Note Male and female toilets in the ticket hall - no charge.
Baby Changing No
Pay Phone Yes -
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Harrow-on-the-Hill station
Web Kiosk No
Post Box No
Tourist Information Office No
ATM Machine Yes
ATM Machine - Note
  • Two ATMs in Ticket Hall
Bureau de Change No
Shops Yes
Shops - Note
  • Newsagents and leather goods store in Ticket Hall.
  • Multiple units in arcade adjacent the station on one of the exit route ways; includes coffee bar, snack bar, greengrocer, florist, dry cleaners and beauty salon

Accessibility ^ Top

Service Details
Helpline No
Helpline - Note Please contact London Underground's Customer Service Centre - for contact details see: https://www.tfl.gov.uk/tfl/contact/tube/default.asp
Customer Help Points No
Staff Help Yes
Accessible Ticket Machines Yes
Accessible Ticket Machines - Note Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible.
Accessible Ticket Office Counter No
Accessible Ticket Office Counter - Note Ticket office staff provide assistance where possible. See ticket office opening hours.
Induction Loop Yes
Ramp for Train Access No
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis No
Accessible Taxis - Note Contact taxi operator directly
Accessible Public Telephones No
Nearest Stations With More Facilities Full step-free access to all Chiltern and LUL platforms, including interchange, is available at Chorleywood [CLW]. Please be aware that there is a step up into the train on LUL services at Chorleywood of up to 300mm. Wembley Park (LUL services only) has a unisex accessible toilet.
National Key Toilets No
Step Free Access Coverage No part of station
Imparied Mobility Set Down Yes
Imparied Mobility Set Down - Note College Road bus station entrance - Drop-off point close by with drop curb and pelican crossing.
Disabled Parking No
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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