Last updated:Today at 08:03
Train companies affected:Greater Anglia, Stansted Express
Last updated:Today at 04:18
Train companies affected:National Rail
Last updated:Today at 01:28
Train companies affected:National Rail
Hook station, Station Approach / Road, Hook, Hampshire, RG27 9HS
Advertisement
The ticket office at Hook will be closed on Saturday 30 March 2024.
The ticket office at Hook will be closed on Saturday 6 April 2024.
There are no lifts at this station.
Outside station near to the ticket office
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
Hook ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
No
Yes
Help points are available on all platforms
Please contact our Customer Service Centre on 0345 6000 650
No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Hook.
Yes
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Step-free category B station - This station has level access from the main entrance and car park to Platform 1 (for trains towards London Waterloo). There is step-free access from the supermarket car park to Platform 2 (for trains towards Basingstoke) via a separate entrance and a ramp at approx 1:20 gradient. The step-free route between platforms is approximately 375m via the street.
No
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Heated waiting room in main station building. Seating is compliant with code of practice.
Yes
No
No
No
1 spaces
No
No
Yes
Help points are available on all platforms
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Yes
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Yes
The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
No
Heated waiting room in main station building. Seating is compliant with code of practice.
Yes
157 spaces
1 space
No
No
No
Parking charges apply
RingGo Code 2046.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £2.40.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £7.20.
No
Yes
24 spaces
4 lockers and 20 cycle stand parking spaces
Lockers & Racks
Yes
Yes
There are no cycle hire facilities at this station
Bus Stop on Station Road, outside the Raven Hotel.
Information to plan your onward journey is available in a printable format here
Advertisement