Hook (HOK)
Managed by South West Trains
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine No Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi No Note Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops No
Hook
Transport links
- Connection time
- 6 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- Yes
- Car park
- Station Car Park
- Car park opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park spaces
- 158
- Charges
- £4.50 peak , After 1015 Mon-Fri £2.00 off peak , £4.50 daily , £18.00 weekly , £61.00 monthly , £183.00 three-monthly , £610.00 annually
- Notes
-
Pay & Display.
Sat £2.00
Ticket buying and collection
- Ticket office opening
- Monday-Friday 06:10-13:00
- Saturday 08:00-12:00
- Sunday Closed
- Self-service machines
- Yes
- Collect from counter
- No
- Collect from machine
- Yes
Outside station near to the ticket office
- Oyster PrePay
- No
- Penalty fares
Penalty Fares apply to journeys from Hook station when travelling with:
- South West Trains
Accessibility and mobility access
- Customer help points
- Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
- Staff help
-
Yes
- Monday-Friday Closed
- Saturday Closed
- Sunday Closed
- Accessible ticket machines
-
Yes
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Accessible ticket office counter
- No
- Induction loop
- Yes
- Ramp for train access
- Yes
- Accessible taxis
- No
- Accessible public telephones
- No
- National key toilets
- No
- Step free access coverage
- Partial station
Platform one is accessible to wheelchair users. Platform two is accessible to wheelchair users. Interchange - Footbridge consists of 47 steps. Wheelchair users can cross via roadbridge (10 mins). Overview - Hook is a fully accessible station.
- Impaired mobility set down
- No
- Disabled parking
- Yes 1 spaces
- Accessible car park equipment
- No
- Wheelchairs
- No
General services information
- Customer service
- No
- Left luggage
- No
- Lost property
- Yes
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Part time
- Monday-Friday 06:10-13:00
- Saturday 08:00-12:00
- Sunday Closed
