Horley (HOR)

Managed by Southern

 
Victoria Road
Horley
Surrey
RH6 7NL
 

Station facilities

  • Station seating facilities

    Note

     
    First Class lounge No
    Seating area Yes

    Waiting room on platform 1,2,and 3.   Also seating available on all platforms .
    Waiting Rooms Available (Two)
    Note

    Waiting room on platform1 near ticket gates.   Waiting room available on platforms 2 & 3

    Women-only waiting room No

  • Trolleys

  • Refreshments

    Note

    Hot drinks vending machine

    Food outlet (Seating available)

  • ATM machine

    ATM machine No
    Bureau de change No

  • Toilets

    Note

    Unisex  and accessible Toilet available in ticket hall .

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi Yes
    Note

    Find WiFi Hotspots around Horley station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
    Note

    News agent
 
 

Horley

Stations made easy

Route planning around the station including maps and platforms

Show [HOR] route

 

Transport links

Connection time
4 minutes (minimum)
Cycle storage
Yes

 

Sheltered cycle storage
Yes
Cycle storage location
On overbridge & near side entrance to Platform 1
Car park
Yes

NCP (Operator)

Taxi rank
No

Information on taxis from this station is available at www.traintaxi.co.uk

Rail replacement

Outside station on Victoria Road.

Rail replacement maps
View location map for rail replacement services
Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 06:20-19:45
Saturday 06:20-19:45
Sunday 09:10-16:45
Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes

Quickfare machines can be located on bridge of station and outside waiting room on platform 1 .

Penalty fares

Penalty Fares apply to journeys from Horley station when travelling with:

  • Southern Railway

Accessibility and mobility access

Customer help points
Yes

This can be located on platform 4 .


Staff help
Monday-Friday 06:20-19:45
Saturday 06:20-19:45
Sunday 09:10-16:45
Accessible ticket machines
Yes

 

Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes - If you need assistance we recommend that you book at least 24 hours in advance of travel - Please seek assistance from staff
Accessible taxis
No

For taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.

Accessible public telephones
No
Nearest stations with more facilities

Gatwick Airport Station

Accessible toilets
Yes

An accessible toilet is available on concourse of station .

Step free access coverage
Whole station

Step-free access to all platforms.  Access to all platforms is via passenger operated lifts Please note lifts are locked overnight and  are available from 06:00 - 00:30 hours every day ..

Impaired mobility set down
Yes

Victoria road is the designated area , cars and vans can only stay up to 40 mins in this area .

Disabled parking
Yes - 6 spaces Parking is free for disabled customers displaying a valid International Blue Badge
Accessible car park equipment
No

Ticket machines

Wheelchairs
No
Ticket gates
Yes

General services information

Customer service
No

Please call 0845 1 272920

Left luggage
No

Call Customer Services 08451 272920

Lost property
No

Call Customer Services 08451 272920

British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Saturday 06:20-19:45
Sunday 09:10-16:45
Monday-Friday 06:20-19:45
Saturday 06:20-19:45

Station map

Station plan

Large station plan for Horley

View larger version
Stations made easy
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