Hartlepool (HPL)

Managed by Northern Rail 

 
Station Approach
Station Road
Hartlepool
TS24 7ED
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

    Note
  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Hartlepool

Stations made easy

Route planning around the station including maps and platforms

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Getting to and from the station

 
Car Park
Station Car Park
Operator
Local Council - 70 spaces
Phone number
08450 000125
Address
-
-
Email address
customer.relations@northernrail.org
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
0
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£Fee Payable
CCTV Coverage
No
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
No
Cycle storage location
on platform
Cycle storage spaces
8
CCTV Coverage
Yes
Onward travel information

Busline 0871 200 2233

Impaired mobility set down / pick up points available
Yes

Step free access from car park to station entrance

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 07:25 - 18:00
Saturday 07:25 - 18:00
Sunday Closed

part time opening hours

Location

On main platform near exit

Accepts cards only

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office does not have an induction loop
Ticket machines
Yes
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 07:25 - 18:00
Sunday Closed
Monday - Friday 07:25 - 18:00
Saturday 07:25 - 18:00
 
Customer help points
No
Lost Property
Yes
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
Sunday 09:00 - 17:00
0845 00 00 125
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Replacement transport will pick up/drop off at the station front.

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Refreshment facilities
Yes
Toilets
No
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0808 156 1606
Helpline opening hours
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
Sunday 09:00 - 17:00
Monday - Friday 08:00 - 20:00
Saturday 08:00 - 20:00
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Only one member of staff. There is only one platform and no major access difficulties. Step free access from car park to station entrance. Approximately 70 unmarked spaces.

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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