Station Facilities: Horsham (HRH)

Managed by Southern 

North Street
Horsham
West Sussex

RH12 1RD

Last changed: 12:50 on 10 Nov 2008

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep HRH to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Sunday 24 hours
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 06:00-20:20 Saturday 06:00-20:20 Sunday 06:10-21:15
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterYes
From Ticket MachineYes
Telesales No
Oyster PrePay No
Penalty Fares Penalty Fares apply to journeys from Horsham station when travelling with:

General Services Information ^ Top

Service Details
Customer Service No
Left Luggage No
Left Luggage - Note Call Customer Services 08451 272920
Lost Property No
Lost Property - Note Call Customer Services 08451 272920
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms None
Waiting Rooms - Note Waiting room on platforms 1/2 and 3/4 (with narrow door) with metal seats. Platform roofs on all platforms, with plenty of metal seats underneath.
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities Yes
Toilets Yes
Baby Changing No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Horsham station
Web Kiosk No
Post Box No
Tourist Information Office No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points No
Staff Help No
Accessible Ticket Machines No
Accessible Ticket Machines - Note

Quickfare/ Pertis machines are not low level and have non-compliant user-operated parts.

Accessible Ticket Office Counter No
Accessible Ticket Office Counter - Note

Passengers unable to use high level windows may request assistance from Southern Assisted Travel on 08451 23 77 70.

Induction Loop Yes
Ramp for Train Access Yes
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis Yes
Accessible Taxis - Note

Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 08451 23 77 70. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.

Accessible Public Telephones No
National Key Toilets No
Step Free Access Coverage Whole station
Step Free Access Coverage - Note

  • Step-free access from Main entrance to Ticket Office. Steps from Ticket Office to all platforms, but alternative step-free route via staff-operated lift. No step-free access from rear entrance and car park - footbridge with steps.
Imparied Mobility Set Down Yes
Disabled Parking Yes
Number of Disabled Parking Spaces 2
Accessible Car Park Equipment No
Accessible Car Park Equipment - Note

3 machines

Wheelchairs Yes

Transport Links ^ Top

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