Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available (One) Women-only waiting room No -
Trolleys
-
Refreshments
Note Coffee shop
Cold drinks vending machine
Food vending machine
-
ATM machine
ATM machine No Bureau de change No -
Toilets
Note Ladies and Gents toilets available on the overbridge.
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes Note Kiosk
News agent
Passport Photo Booth
Harlow Town
- Connection time
- 5 minutes (minimum)
- Cycle storage
Yes
- Sheltered cycle storage
- Partial
- Cycle storage location
-
52 spaces in cycle room in booking hall, and 28 spaces on station forecourt
- Car park
-
Yes
Station Car Park - 704 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Reduced daily parking after 1600 (Monday to Friday) £2.30
Saturday all day £2.30
Sunday all day £1.00
National Car Parks Ltd (Operator)
0845 050 7080 (for car park queries only) (primary)
www.ncp.co.uk
customer.service@ncp.co.uk
Charges: £6.20 peak, £3.10 off peak, £27.00 weekly, £103.70 monthly, £1057.50 annually
Premium Bay - 4 spaces
Saturday 24 hours
Sunday 24 hours
National Car Parks Ltd (Operator)
0845 050 7080 (primary)
Charges: £1,274.00 annually
- Taxi rank
-
Yes
in front of station
- Rail replacement
-
Replacement transport stop at bus stop at station forecourt
- Bus services
-
Yes
‘Arriva' operate a network of daily, frequent bus routes around Harlow and also to nearby towns and villages. For route maps and timetables: www.arrivabus.co.uk
Route 10, provides a daily, frequent service from the rail station forecourt to the town centre Bus Station.
Buy an Harlow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 06:00-21:00
Saturday 06:00-21:00
Sunday 06:00-21:00
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
-
Yes
Ticket machine is located in the Ticket Hall
- Penalty fares
-
Penalty Fares apply to journeys from Harlow Town station when travelling with:
- Greater Anglia
Accessibility and mobility access
- Customer help points
-
Yes
Help points in car park and on station overbridge.
- Staff help
-
Monday-Friday 05:00-01:00
Saturday 05:00-01:00
Sunday 04:45-01:00
- Accessible ticket machines
-
Yes
- Accessible ticket office counter
-
Yes
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- Accessible taxis
-
No
Details of nearest taxis are shown on station information poster
- Accessible public telephones
-
No
- Accessible toilets
-
Yes
Accessible toilet on concourse. A RADAR key is required.
- Step free access coverage
- Whole station
Step free station, with lifts available to platforms.
- Impaired mobility set down
-
No
- Disabled parking
-
Yes
- 18 spaces
- Accessible car park equipment
-
No
- Wheelchairs
-
No
- Ticket gates
- Yes
General services information
- Customer service
-
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday ClosedThe hours shown are for the Customer Relations team on 0845 600 7245 (option 7).
Closed on Christmas Day and Boxing Day.
- Left luggage
-
No
- Lost property
-
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday ClosedThe hours shown are for the lost property phone line - 0845 600 7245 (option 6).
Closed on Christmas Day and Boxing Day.
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Full-time
Monday-Friday 05:00-01:00
Saturday 05:00-01:00
Sunday 04:45-01:00
Station map
- Station plan
-
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