Heathrow Terminal 5 (Rail Station Only) (HWV)

Managed by Heathrow Express 

 
Heathrow Airport Terminal 5 station
Heathrow Airport
London
TW6 2GA
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Heathrow Terminal 5 (Rail Station Only)

Stations made easy

Route planning around the station including maps and platforms

Show [HWV] route

 

Getting to and from the station

 
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Sunday 05:00 - 23:59
Location

Various locations around station

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office does not have an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Sunday 05:00 - 23:59
 
Customer help points
Yes
Ticket gates
No
CCTV
Yes

Facilities

 
ATM Machine
No
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Staff help available
Yes
Staff help available opening times
Monday - Friday 05:00 - 00:00
Saturday 05:00 - 00:00
Sunday 05:00 - 00:00
Ramp for train access
No
Step free access coverage
Yes
Step free access note

Level access to platforms, lifts to airport facilities. Ticket Office is step free. 

 
Wheelchairs available
Yes

Station Map

 
Station plan

View larger version
Stations made easy
Show [HWV] route

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