Heathrow Airport Terminal 5 (HWV)

Managed by BAA (British Airports Authority)

 
London Heathrow Airport
Hounslow
Middlesex
TW6 2GA
 

Station facilities

  • Station seating facilities

    First Class lounge To be confirmed by station operator
    Seating area To be confirmed by station operator
    Waiting Rooms To be confirmed by station operator
    Women-only waiting room To be confirmed by station operator

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine To be confirmed by station operator
    Bureau de change To be confirmed by station operator

  • Toilets

  • Pay phone

    Pay phone No

  • Internet

    Public Wi-Fi To be confirmed by station operator
    Note Find WiFi Hotspots around Heathrow Terminal 5 station
    Web kiosk To be confirmed by station operator

  • Post box

  • Tourist information office

    Tourist information office To be confirmed by station operator

  • Shops

    Shops To be confirmed by station operator
 
 

Heathrow Airport Terminal 5

Stations made easy

Route planning around the station including maps and platforms

Show [HWV] route

 

Transport links

Connection time
5 minutes (minimum)
Car park
No
Taxi rank
To be confirmed by station operator
Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Sunday 05:00-23:59
Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes

Ticket machines can only issue tickets, including collection of pre-purchased tickets for journeys on Heathrow Express or Connect services ONLY.

London Underground tickets and Travelcards can be purchased from the Underground station ticket office.


Various locations around station

Penalty fares

Penalty Fares apply to journeys from Heathrow Terminal 5 station when travelling with:

  • London Underground


Penalty Fares do not apply if travelling with:

  • Heathrow Express
  • Heathrow Connect

Accessibility and mobility access

Customer help points
To be confirmed by station operator
Staff help
Monday-Friday 05:00-00:00
Saturday 05:00-00:00
Sunday 05:00-00:00
Accessible ticket machines
To be confirmed by station operator
Accessible ticket office counter
To be confirmed by station operator
Induction loop
To be confirmed by station operator
Ramp for train access
To be confirmed by station operator
Accessible taxis
To be confirmed by station operator
Accessible public telephones
To be confirmed by station operator
Accessible toilets
To be confirmed by station operator
Step free access coverage
To be confirmed by station operator
Impaired mobility set down
To be confirmed by station operator
Disabled parking
To be confirmed by station operator
Accessible car park equipment
To be confirmed by station operator
Wheelchairs
To be confirmed by station operator
Ticket gates
No

General services information

Customer service
To be confirmed by station operator
Left luggage
To be confirmed by station operator
Lost property
To be confirmed by station operator
British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Sunday 05:00-23:59

Station map

Station plan

Large station plan for Heathrow Airport Terminal 5

View larger version
Stations made easy
Show [HWV] route

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