Station Facilities: Haymarket (HYM)

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep HYM to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Saturday 05:45-00:50 Sunday 07:30-00:50
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Saturday 06:30-21:25 Sunday 08:10-21:25
Self Service Ticket Machines No
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineYes
Telesales No
Oyster PrePay No

General Services Information ^ Top

Service Details
Customer Service Yes
Customer Service - Primary Phone Number 0845 6015929
Customer Service - Alternate Phone Number 0845 605 7021
Customer Service - Note For disabled customers booking assistance please phone 0800 912 2901 (textphone 0800 912 2899)
Left Luggage No
Lost Property No
Lost Property - Note Lost Property is held at: ScotRail Lost Property Office, Glasgow Queen Street Station, North Hanover Street, Glasgow G1 2AF Tele. 0141 335 3276 Opening hours 0700-1900 Monday- Saturday Closed Sunday
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms To be confirmed by station operator
Waiting Rooms - Note Waiting rooms on platform 2/3 & 4 + canopy over platforms 1, 2/3 & 4
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities Yes
Refreshment Facilities - Note Cafe 0n Platform 4
Toilets Yes
Baby Changing Yes
Pay Phone Yes -
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Haymarket station
Web Kiosk No
Post Box No
Tourist Information Office No
ATM Machine Yes
ATM Machine - Note BOS
Bureau de Change No
Shops Yes

Accessibility ^ Top

Service Details
Helpline Yes
Helpline - Note Yes on all platforms
Customer Help Points Yes
Staff Help Yes
Accessible Ticket Machines Yes
Accessible Ticket Office Counter Yes
Induction Loop Yes
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel. All First ScotRail trains carry on-board ramps.
Accessible Taxis Yes
Accessible Public Telephones No
Accessible Public Telephones - Note Telephones only available in cafe on platform 4
National Key Toilets No
Step Free Access Coverage Partial station
Step Free Access Coverage - Note Level to platform 1. Stairs down to plats 2, 3 & 4. No wheelchair access to platforms 2,3 &4
Imparied Mobility Set Down Yes
Disabled Parking Yes
Number of Disabled Parking Spaces
Accessible Car Park Equipment Yes
Wheelchairs No

Transport Links ^ Top

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