Station facilities
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Station seating facilities
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Trolleys
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Refreshments
Note Food outlet (Seating unavailable) -
ATM machine
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Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Shops
Hayes (Kent)
Getting to and from the station
- Car Park
Station Car Park- Operator
- Meteor Parking Ltd
- Phone number
- 0845 603 6197
- Email address
- queries@southeasternparking.co.uk
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 117
- Accessible spaces
- 3
- Accessible spaces note
- Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £5.00
- Off peak rate
- £4.50
- Weekly rate
- £22.50
- Monthly rate
- £79.00
- 3 Monthly rate
- £237.00
- 6 Monthly rate
- £474.00
- Annual rate
- £ 855.00
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- No
Ticket Buying and Collection
- Ticket Office
Yes- Opening hours
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Monday - Friday 06:10 - 19:30
Saturday 07:20 - 14:00
Sunday Closed
Being staffed may mean there is only staff in the ticket office, who may not always be available to assist - booking is recommended
- Location
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On way in to access trains
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station- Induction loop
- This office does not have an induction loop
- Ticket machines
Yes- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
booking hall
- Collection of pre-purchased tickets
Yes, from ticket machine- Oystercards
- Get Oyster cards here
Yes- Top-up Oyster pay as you go here
Yes, at ticket machine- Use Oyster Pay as you go here
Yes- Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
- Smartcards
- Smartcards issued
No- Smartcards top-up
Not possible at this station- Smartcards validators
No- London fare zone
- Zone 5
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:10 - 19:30
Saturday 07:20 - 14:00
Sunday Closed
Staff may not always be available during staffing times to provide assistance and booking assistance, if required,in advance is advised although not compulsory
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
Yes-
On platform
- Lost Property
- Yes
- Ticket gates
No- CCTV
- Yes
Facilities
- ATM Machine
No- Refreshment facilities
Yes- Food outlet (Seating unavailable)
- Shops
Yes- Toilets
No- Waiting Rooms
No
Accessibility and Mobility access
- Staff help available
Yes- Ramp for train access
Yes- Step free access coverage
- Yes
- Step free access note
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Access to all platforms. Long route round station from car park. Ticket Office and Car Park are step free.
- Wheelchairs available
Yes- Wheelchairs available open hours
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Monday - Friday 06:10 - 19:30
Saturday 07:20 - 14:00
Sunday Closed
- Nearest station with more facilities CRS Code