Inverness (INV)
Managed by ScotRail
Station facilities
-
Station seating facilities
First Class lounge No Between Monday and Friday, First Class Lounge facilities are available at The Royal Highland Hotel, next to the station
Tickets Accepted
All First Class ticket holders
Facilities
Fax, telephone
Refreshments
Complimentary tea, coffee or mineral water
Seating area Yes Waiting Rooms Available Women-only waiting room No -
Trolleys
-
Refreshments
Note Coffee shop
Coffee kiosk
Cold drinks vending machine
Food outlet (Seating available)
-
ATM machine
ATM machine Yes Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office Yes -
Shops
Shops No Note News agent
Passport Photo Booth
Inverness
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:30-20:30
Saturday 06:30-18:30
Sunday 09:15-20:20
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
on concourse
- Penalty fares
-
Penalty Fares do not apply when travelling from Inverness station.
Accessibility and mobility access
- Customer help points
-
Yes
- Staff help
-
Monday-Friday 06:30-20:30
Saturday 06:30-18:30
Sunday 09:15-20:20
- Accessible ticket machines
Yes
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Accessible taxis
No
- Accessible public telephones
No
- Accessible toilets
Yes
- Step free access coverage
Whole station
Level to all platforms. RNIB REACT system - an audible direction system for visually impaired is in operation. Fods are required to activate the system.
- Impaired mobility set down
Yes
- Disabled parking
Yes
- 3 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
No
- Wheelchairs
Yes
- Ticket gates
No
General services information
- Customer service
-
No
- Left luggage
-
Yes
All deposited luggage currently hand searched - open 0845-1800 Monday-Saturday 1230-1830 Sunday
- Lost property
-
No
Lost Property is held at: ScotRail Lost Property Office, Glasgow Queen Street Station, North Hanover Street, Glasgow G1 2AF Tele. 0141 335 3276 Opening hours 0700-1900 Monday- Saturday Closed Sunday
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:30-20:30
Saturday 06:30-18:30
Sunday 09:15-20:20- CCTV
-
Within station
Car park
Station map
- Station plan
- View larger version
- Stations made easy
- Show [INV] route