Ipswich (IPS)

Managed by Greater Anglia

 
Burrell Road
Ipswich
IP2 8AL
 

Station facilities

  • Station seating facilities

    First Class lounge Monday-Sunday 05:00-00:45

    Located

    Platform 2

    Tickets Accepted

    All First Class

    Facilities

    TV, screens with updated train information 
    Seating area Yes
    Waiting Rooms Available (Two)
    Note

    Waiting shelters or rooms on each platform

    Women-only waiting room Yes
    Note

    On platform 2

  • Trolleys

    Note

    Coin-operated trolley

  • Refreshments

    Note

    Coffee shop

    Coffee kiosk

    Cold drinks vending machine

    Food vending machine

  • ATM machine

    ATM machine Yes
    Notes

    Located outside main entrance
    Bureau de change No

  • Toilets

    Note

    on platform 2

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi Yes
    Note

    Find WiFi Hotspots around Ipswich station
    Web kiosk No

  • Post box

    Note Outside the station

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
    Note

    News agent

    Hairdresser

    Passport Photo Booth
 
 

Ipswich

Stations made easy

Route planning around the station including maps and platforms

Show [IPS] route

 

Transport links

Connection time
5 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
Yes
Cycle storage location
16 cycle lockers on platform 1/2, plus 85 spaces in the cycle compound by car park
Car park
Yes

Station Car Park - 500 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Reduced daily parking after 1600 (Monday to Friday) £2.30

Saturday all day £2.30

Sunday all day £1.00



National Car Parks Ltd (Operator)

0845 050 7080 (for car park queries only) (primary)
www.ncp.co.uk
customer.service@ncp.co.uk

Charges: £8.30 peak, £4.80 off peak, £33.80 weekly, £129.80 monthly, £1324.00 annually


Premium Bay - 50 spaces

Saturday 24 hours
Sunday 24 hours

National Car Parks (Operator)

0845 050 7080 (primary)

Charges: £1,653.00 annually

Taxi rank
Yes
Rail replacement

Replacement transport stop on station forecourt

Bus services
Yes

'First' and ‘Ipswich Buses' operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.ipswichbuses.co.uk

'Ipswich Buses' routes 12, 13, 14 and 'First' route 66 link the rail station forecourt with the town centre.

Buy a Norwich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 05:00-21:20
Saturday 05:00-21:20
Sunday 07:20-22:00
Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes

Ticket machines are located in the ticket hall

Penalty fares

Penalty Fares apply to journeys from Ipswich station when travelling with:

  • Greater Anglia (Except when travelling on the Ipswich to Felixstowe or Ipswich to Lowestoft route)

Accessibility and mobility access

Customer help points
No
Staff help
Monday-Friday 00:01-23:59
Saturday 00:01-23:59
Sunday 00:01-23:59
Accessible ticket machines
Yes
Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
No

Details of nearest taxis are shown on station information poster

Accessible public telephones
No
Accessible toilets
Yes

Accessible toilet (RADAR key) available on platform 2 during opening hours of the station, shown above

Step free access coverage
Whole station

 A lift is available.

Impaired mobility set down
Yes
Disabled parking
Yes - 25 spaces Parking is free for disabled customers displaying a valid International Blue Badge
Accessible car park equipment
No
Wheelchairs
Yes
Ticket gates
Yes

General services information

Customer service
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday Closed

The hours shown are for the Customer Relations team on 0845 600 7245 (option 7).

Closed on Christmas Day and Boxing Day.

Left luggage
No
Lost property
Yes
Monday-Friday 08:00-18:00
Saturday Closed
Sunday Closed

The hours shown are for the lost property phone line - 0845 600 7245 (option 6).

Closed on Christmas Day and Boxing Day.

British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Friday 00:01-23:59
Saturday 00:01-23:59
Sunday 00:01-23:59
CCTV
Within station
Car park
Cycle storage

Station map

Station plan

Large station plan for Ipswich

View larger version
Stations made easy
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