Ipswich (IPS)

Managed by Abellio Greater Anglia 

 
Burrell Road
Ipswich
IP2 8AL
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

    Trolleys Yes
  • Refreshments

    Note Coffee shop Coffee kiosk Cold drinks vending machine Food vending machine
  • ATM machine

    ATM machine Located outside main entrance
  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

    Note Outside the station
  • Tourist information office

  • Shops

    Shops News agent Passport Photo Booth
 
 

Ipswich

Stations made easy

Route planning around the station including maps and platforms

Show [IPS] route

 

Getting to and from the station

 
Car Park
Station Car Park
Operator
National Car Parks Ltd
Web address
http://www.ncp.co.uk
Email address
customer.service@ncp.co.uk
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
444  with 9 accessible spaces available
Parking is free for disabled customers displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£9.70
Off peak rate
£5.50
Weekly rate
£39.30
Monthly rate
£152.62
Annual rate
£ 1,524.00
CCTV Coverage
Yes
Car Park
Premium Bay
Operator
National Car Parks
Phone number
0845 050 7080
Opening hours
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
36
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Annual rate
£ 1,884.00
CCTV Coverage
Yes
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
Yes
Cycle storage location

Close to platform 1

Cycle storage spaces
160

A secure 108-space cycle compound is available (key fob required, speak to station staff for availability).

Other spaces are available.

CCTV Coverage
Yes
Onward travel information

'First' and ‘Ipswich Buses' operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.ipswichbuses.co.uk

'Ipswich Buses' routes 12, 13, 14 and 'First' route 66 link the rail station forecourt with the town centre.

Buy a Norwich PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info

Taxi

Taxi rank located at front of station

Accessible taxis

Details of nearest taxis are shown on station information poster

Impaired mobility set down / pick up points available
Yes
Cycle hire

10 Bike & Go bicycles available for hire.  More details: http://www.bikeandgo.co.uk/

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:00 - 21:20
Saturday 05:00 - 21:20
Sunday 07:20 - 22:00
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
Penalty fares
Penalty fares apply for Abellio Greater Anglia 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 00:01 - 23:59
Saturday 00:01 - 23:59
Sunday 00:01 - 23:59
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Lost Property
Yes
Lost property phone line service
Monday - Friday 09:00 - 17:00
Tel 0345 600 7245 (option 7) - plus answerphone available 24hrs
Customer Services

Monday-Saturday 08:00-20:00 
Sunday 10:00-20:00 
Bank Holidays 09:00-18:00 

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

 

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Replacement transport stop at bus stop on station forecourt

Facilities

 
ATM Machine
Yes
Located outside main entrance
First class Lounge
Yes

Located

Platform 2

Tickets Accepted

All First Class

Facilities

TV, screens with updated train information 

First class Lounge opening hours
Monday - Sunday 05:00 - 00:45
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Outside the station
Public Wi-Fi
Yes

Find WiFi Hotspots around Ipswich station

Refreshment facilities
Yes
Coffee shop Coffee kiosk Cold drinks vending machine Food vending machine
Shops
Yes
Type of shops available
News agent Passport Photo Booth
Toilets
Yes
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
Female toilets,Male toilets 
National key toilets
Yes
National key toilets location

Accessible toilet (RADAR key) available on platform 2 during opening hours of the station, shown above

Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 028 28 78
Assisted travel

As an alternative to the above number, please use 0345 600 7245 (option  4) if calling from a mobile.

Helpline opening hours
Monday - Sunday 08:00 - 22:00
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

 A lift is available.

 
Wheelchairs available
Yes
Wheelchairs available open hours
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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Stations made easy
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