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Station Facilities: Kidsgrove (KDG)

Managed by East Midlands Trains 

Station Road
Kidsgrove
Stoke on Trent
Staffordshire

ST7 1BX

Last changed: 13:27 on 28 Jul 2009

Current Station Information ^ Top

Service Details
Opening Hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep KDG to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Friday 06:10-12:30 Saturday 06:10-12:30 Sunday Closed
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 06:10-12:30 Saturday 06:10-12:30 Sunday Closed
Self Service Ticket Machines No
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterYes
From Ticket MachineNo
Telesales Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00
Telesales - Primary Phone Number 08457 125 678
Telesales - Minicom/Textphone (For customers with hearing impairments) 08457 078 051
Telesales - Web Address www.eastmidlandstrains.co.uk
Oyster PrePay No
Penalty Fares Penalty Fares do not apply when travelling from Kidsgrove station.

General Services Information ^ Top

Service Details
Customer Service Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00
Customer Service - Primary Phone Number 08457 125 678
Customer Service - Minicom/Textphone (For customers with hearing impairments) 08457 078 051
Customer Service - Email Address getintouch@eastmidlandstrains.co.uk
Left Luggage No
Lost Property No
Lost Property - Note East Midlands Trains lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area No
Waiting Rooms None
Waiting Rooms - Note

no

Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets Yes
Toilets - Note

Toilets available with key from ticket office staff but only when ticket office open.

Baby Changing No
Showers No
Pay Phone No
Public WiFi No
Public WiFi - Note

Find WiFi Hotspots around Kidsgrove station

Web Kiosk No
Post Box No
Tourist Information Office No
ATM Machine No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points Yes
Staff Help Monday-Friday 06:10-12:30 Saturday 06:10-12:30 Sunday Closed
Accessible Ticket Machines No
Accessible Ticket Machines - Note

Pertis

Accessible Ticket Office Counter No
Accessible Ticket Office Counter - Note

 

Induction Loop Yes
Ramp for Train Access Yes
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis No
Accessible Public Telephones No
Accessible Public Telephones - Note

none

National Key Toilets No
Step Free Access Coverage Partial station
Step Free Access Coverage - Note

  • Level to Manchester to Stoke on Trent bound platform only. Access to all other platforms via footbridge only.
Impaired Mobility Set Down No
Disabled Parking Yes
Number of Disabled Parking Spaces
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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