Keighley (KEI)
Managed by Northern Rail
Station facilities
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Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note There is an indoor waiting room on platform 1 which is open same hours as booking office. There is an outdoor shelter on platform 2.
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Keighley station
Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Keighley
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:10-19:15
Saturday 06:10-19:15
Sunday 09:00-18:00
- Self-service machines
Yes- Collect from counter
No- Collect from machine
Yes
Booking hall
- Penalty fares
-
Penalty Fares do not apply when travelling from Keighley station.
Accessibility and mobility access
- Customer help points
-
No
none
- Staff help
-
Monday-Friday 06:30-18:30
Saturday 06:30-18:30
Sunday 10:45-16:45
- Accessible ticket machines
Yes
Accepts Cash & Cards
- Accessible ticket office counter
No
staff will come out of the office to assist
- Induction loop
Yes
- Ramp for train access
Yes
- All trains carry a ramp for wheelchair access
- Accessible taxis
Yes
- Accessible public telephones
No
- Accessible toilets
No
- Step free access coverage
Whole station
There is a ramped approach to both platforms however the incline is probably too steep for wheelchair passengers travelling alone. Access from car park is kerbed
- Impaired mobility set down
No
Access from car park is kerbed
- Disabled parking
Yes
- 2 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
Yes
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00
Holidays: Boxing Day, Christmas Day Closed - Left luggage
-
No
- Lost property
-
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00Please contact Customer Relations
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Saturday 06:10-19:15
Sunday 10:45-16:45
Station map
- Station plan
- View larger version
- Stations made easy
- Show [KEI] route