Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops
London Kings Cross
Getting to and from the station
- Car Park
Station Car Park- Operator
- NCP
- Phone number
- 0845 050 7080
- Address
-
-
-
- Email address
- customer.service@ncp.co.uk
- Note
-
Car set down / Pick up
Cars can pick-up and set down on Pancras Rd. You cannot leave your vehicle unattended.
Sat nav postcode: N1C 4TB
Pancras Rd is one-way and can only be accessed from Euston Rd.
Car Park
The car park is behind St Pancras International station on Pancras Road, which runs between King's Cross and St Pancras International stations.
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 322
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
-
Available just outside the station.
- Taxi
-
The taxi rank is situated on the west side of the station on Pancras Road. Most taxis are wheelchair accessible.
- Accessible taxis
-
Taxi rank outside main station entrance
- Impaired mobility set down / pick up points available
- Yes
- Metro
-
n/a
- Airport
-
Connections from LUL available
Ticket Buying and Collection
- Ticket Office
Yes- Opening hours
-
Monday - Friday 05:00 - 01:36
Saturday 05:00 - 00:36
Sunday 05:30 - 01:36
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station- Induction loop
- This office has an induction loop
- Ticket machines
Yes- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
1 East Coast machine inside travel centre and 1 East Coast machine outside travel centre are DDA compliant
- Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine- Oystercards
- Get Oyster cards here
No- Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine- Use Oyster Pay as you go here
Yes- Oyster transactions only available from self service ticket machines operated by First Capital Connect
- Smartcards
- Smartcards issued
No- Smartcards top-up
Not possible at this station- Smartcards validators
No- Penalty fares
- Penalty fares apply for First Capital Connect
- More information about Penalty fares
- London fare zone
- Zone 1
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Customer help points
Yes-
Customer Information Point is available on the main concourse. Customers arriving by car and requiring assistance (pre-booked only) will be met in the West Yard Entrance.
- Left luggage
Yes- Excess Baggage Company
- View Excess Baggage Company website
- 020 7837 4334
- Situated on the Western Concourse adjacent to Platforms 9 - 11
- Lost Property
- Yes
- Excess Baggage Company
-
Monday - Friday 09:00 - 17:00
- View Excess Baggage Company website
- 020 7278 3310
- Report lost property online at https://www.lostproperty.org/search.php
- Customer Services
-
As per station opening hours, please contact Network Rail.
- Ticket gates
Yes- CCTV
- Yes
Facilities
- ATM Machine
Yes- Bureau de Change
Yes- First class Lounge
Yes- First class Lounge location
-
Located
The East Coast First Class Lounge is now situation on the First Floor, East Side Offices by Platform 1
Tickets Accepted
- Fully inter-available First Class Season Ticket (ie tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the East Coast route.
- Any East Coast First Class packages.
- Holders of a First Class Lounge supplement, available for purchase with a East Coast First Advance ticket or First Class reader offer.
Restricted tickets
- All First Advance tickets (unless accompanied by a First Class Lounge Upgrade)
- All tickets with Weekend First supplements.
- All First Class tickets valid only on other train operators, including ScotRail Sleepers.
Facilities
Toilets/Fax/Printer/Meeting Rooms, TV, newspapers
Refreshments
- Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits.
- Chargable: Food and Drink from the on board menu.
Wi-Fi
Available
Showers
Not available
- First class Lounge opening hours
-
Monday - Friday 06:30 - 21:45
Saturday 08:00 - 20:30
Sunday 09:30 - 20:30
- Pay phones
Yes- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Available during station opening hours on the main concourse
- Public Wi-Fi
Yes- Refreshment facilities
Yes- Shops
Yes- Toilets
Yes- Accessible toilets
- Yes
- Baby changing facilities
Yes- Baby changing facilities location
- National key toilets
- No
- Trolleys
Yes- Waiting Rooms
Yes- Waiting rooms opening hours
-
Monday - Friday 06:00 - 23:30
Saturday 06:00 - 22:30
Sunday 07:45 - 23:30
Accessibility and Mobility access
- Staff help available
Yes- Available during station opening hours
- Ramp for train access
Yes- Step free access coverage
- No
- Wheelchairs available
Yes- Wheelchairs available open hours
- Nearest station with more facilities CRS Code