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Last updated:Today at 09:51
Train companies affected:National Rail

Kilmarnock (KMK)

Kilmarnock station, Hill Street, Kilmarnock, East Ayrshire, KA1 2AF

Live trains

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Station Information

Lift status

Updated: 28 March 2024, 10:08

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:30 - 23:35
  • Opening Hours Saturday: 06:30 - 23:35
  • Opening Hours Sunday: 10:15 - 23:30
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Saturday: 06:20 - 23:59
  • Information Services Opening Times Sunday: 10:15 - 23:30

Staff Help Available

  • Staff Help Available Monday to Saturday: 05:30 - 00:00
  • Staff Help Available Sunday: 07:30 - 23:40

Customer Help Points

Yes

Customer Services Notes

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 21:00

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This is a Category A station. Level to platforms 1,2&3 underpass with lifts connecting platform 4. The Passenger Assist meeting point is at the Ticket Office

Blue Badge parking bays: 6

Ticket barriers and gates

No

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

Yes

Seating area

Yes

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

6 spaces

Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 05:30 - 00:00
  • Staff help available Sunday: 07:30 - 23:40
Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located in Booking Hall. The toilet facilities are only available during Ticket Office opening hours. Radar - National Key Scheme

Accessible Toilets

No

Baby Changing

Yes

Waiting Rooms

Yes

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Sunday: Yes

Spaces

101 spaces

Accessible spaces

6 spaces

Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £3.00

Refreshment Facilities

Yes

Kiosk

Pay Phones

Yes

Public Wi-Fi

Yes

Bicycle Storage

Spaces

25 spaces

Type of Storage

Stands

Sheltered

Yes

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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