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Station Facilities: Kempton Park (KMP)

Current Station Information ^ Top

Service Details
Opening Hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep KMP to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Unstaffed
Staffing Hours Monday-Friday Closed Saturday Closed Sunday Closed
Staffing - Note

Closed 24hrs.

Revenue Protection ticket collectors in attendence on Race Meet days.

CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday Closed Saturday Closed Sunday Closed
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineYes
Machine Location

At the bottom of the stairs by the entrance to platform 1

Telesales Yes
Telesales - Note

Please contact our Customer Service Centre on 0845 6000 650

Oyster PrePay No
Penalty Fares

Penalty Fares apply to journeys from Kempton Park station when travelling with:

  • South West Trains

General Services Information ^ Top

Service Details
Customer Service Yes
Customer Service - Note

Please contact our Customer Service Centre on 0845 6000 650

Left Luggage No
Lost Property Yes
Lost Property - Note

Lost Property Office based at London Waterloo. They can be contacted on 0207 401 7861

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area No
Waiting Rooms None
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets No
Baby Changing No
Showers No
Pay Phone No
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Kempton Park station
Web Kiosk No
Post Box No
Tourist Information Office No
ATM Machine No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00
Helpline - Note Please contact our Assisted Travel Team: 0800 52 82 100
Customer Help Points Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Staff Help Monday-Friday Closed Saturday Closed Sunday Closed
Accessible Ticket Machines Yes
Accessible Ticket Machines - Note All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Accessible Ticket Office Counter No
Induction Loop No
Ramp for Train Access Yes
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis No
Accessible Public Telephones No
National Key Toilets No
Step Free Access Coverage To be confirmed by station operator
Step Free Access Coverage - Note
  • 'Kempton Park is partially accessible to wheelchair users. There is level access to platform 2 (for trains to Shepperton). Passengers for Kingston and London Waterloo are advised to use Hampton station or contact our Assisted Travel Team (0800 52 82 100)

     

     

     

Impaired Mobility Set Down No
Disabled Parking No
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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