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Station Facilities: Kensal Green (KNL)
Managed by London Underground Ltd.
Kensal Green Railway Station College Road Kensal Green Greater London
NW10 5JT
Last changed: 12:16 on 15 Aug 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep KNL to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Friday 06:45-20:45 Saturday 08:15-15:15 Sunday 09:15-16:30 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details |
|---|---|
| Ticket Office | Yes |
| Ticket Office - Note | View ticket office opening hours. |
| Self Service Ticket Machines | Yes |
| Collection of Pre-purchased Tickets | No |
| Telesales | No |
| Oyster PrePay | Yes |
| Travelcard Zone |
|
| Penalty Fares |
Penalty Fares apply to journeys from Kensal Green station when travelling with: |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Yes |
| Customer Service - Primary Phone Number | 0845 601 4867 |
| Customer Service - Web Address | www.tfl.gov.uk/tfl/contact/overground?o=true |
| Customer Service - Email Address | overgroundinfo@tfl.gov.uk |
| Customer Service - Note | London Overground Customer Service Centre |
| Left Luggage | No |
| Lost Property | Monday-Friday 08:30-16:00 Saturday Closed Sunday Closed |
| Lost Property - Primary Phone Number | 0845 330 9882 |
| Lost Property - Address | TfL Lost Property Office (LPO) 200 Baker Street London NW1 5RZ |
| Lost Property - Web Address | www.tfl.gov.uk/tfl/contact/lostproperty |
| Lost Property - Note | Property found on London Underground trains or stations may be held locally for a few days before being sent on to the TfL Lost Property Office (LPO), typically arriving between two and seven days after it was lost. Please be aware that charges are made for restoring property to customers. If you believe your property to have been lost on a London Overground train, please contact their Customer Services team for details of lost property facilities. |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | No |
| Seating Area - Note | There are no seats in the ticket hall. Seats are available on the platform. |
| Waiting Rooms | None |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | Yes |
| Refreshment Facilities - Note |
|
| Toilets | No |
| Toilets - Note | None |
| Baby Changing | No |
| Pay Phone | No |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around Kensal Green station |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Helpline - Note | Please contact London Underground's Customer Service Centre - for contact details see: https://www.tfl.gov.uk/tfl/contact/tube/default.asp |
| Customer Help Points | No |
| Staff Help | Yes |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Machines - Note | Accessible ticket machines sell tickets suitable for use on London Underground services, including Travelcards. Where tickets for National Rail services are not available through an accessible ticket machine, ticket office staff provide assistance where possible. |
| Accessible Ticket Office Counter | No |
| Accessible Ticket Office Counter - Note | Ticket office staff provide assistance where possible. See ticket office opening hours. |
| Induction Loop | Yes |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel.
|
| Accessible Taxis | No |
| Accessible Taxis - Note | Contact taxi operator directly |
| Accessible Public Telephones | No |
| Nearest Stations With More Facilities |
Willesden Junction [WIJ] and Harrow & Wealdstone [HRW] have step-free access to all London Overground and LUL platforms. Please be aware that there is a step down into the train on LUL services at both stations of up to 300mm. Harrow & Wealdstone has a unisex accessible toilet. |
| National Key Toilets | No |
| Step Free Access Coverage | No part of station |
| Imparied Mobility Set Down | No |
| Imparied Mobility Set Down - Note | Drop-off point close by with drop curb and pelican crossing. |
| Disabled Parking | No |
| Accessible Car Park Equipment | No |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details |
|---|---|
| Minimum Connection Time (mins) | 5 |
| Cycle Storage Availability | Yes |
| Cycle Storage | 14 |
| Cycle Storage Sheltered | No |
| Cycle Storage CCTV | No |
| Taxi Rank | No |
| Bus Services | Yes |
| Bus Services - Note | Please see TfL's interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html |
| Metro Services | Yes |
| Metro Services - Note | Bakerloo Line |
| Car Hire | No |
| Cycle Hire | No |
| Local Transport Link | Plan your journey to and from the station with Traveline |

