enhanced
by  

Station Facilities: Kings Norton (KNN)

Managed by London Midland 

Pershore Road South
Kings Norton
Birmingham
B30 3DL

B74 2TD

Last changed: 09:09 on 19 Nov 2009

Current Station Information ^ Top

Service Details
Opening Hours Monday-Friday 06:02-00:00 Saturday 06:02-00:00 Sunday 09:28-23:40
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep KNN to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Friday 06:02-00:00 Saturday 06:02-00:00 Sunday 09:28-23:40
CCTV Yes

Information Systems ^ Top

Service Details
Passenger Information Services Departure screens Announcements
Help Point/Phone Recorded information Emergency services
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 06:02-00:00 Saturday 06:02-00:00 Sunday 09:28-23:40
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineYes
Machine description

A Ticket Vending Machine is located on the Lichfield platform.

Machine Location On platform three towards Lichfield
Telesales Monday-Friday 08:00-20:00 Saturday 08:00-20:00 Sunday 08:00-20:00
Telesales - Primary Phone Number 08705 125 240
Oyster PrePay No
Penalty Fares Penalty Fares apply to journeys from Four Oaks station when travelling with:
  • London Midland

General Services Information ^ Top

Service Details
Customer Service Monday-Friday 07:00-19:00 Saturday 08:00-16:00 Sunday 08:00-16:00
Customer Service - Primary Phone Number 0121 634 2040
Customer Service - Address London Midland Customer Relations Manager PO Box 4323 Birmingham B2 4JB
Customer Service - Email Address comments@londonmidland.com
Customer Service - Note We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
Left Luggage No
Left Luggage - Note None
Lost Property No
Lost Property - Note None
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area No
Waiting Rooms Available
Waiting Rooms - Note

within booking office

Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets Yes
Baby Changing No
Showers No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note

Find WiFi Hotspots around Four Oaks station

Web Kiosk No
Post Box No
Tourist Information Office No
ATM Machine No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline Yes
Helpline - Primary Phone Number 0800 0924260
Helpline - Fax Number 0121 654 1234
Helpline - Minicom/Textphone (For customers with hearing impairments) 0845 707 8051
Helpline - Address London Midland Customer Relations Team PO Box 4323 Birmingham B2 4JB
Helpline - Email Address comments@londonmidland.com
Helpline - Note

Our ‘Disabled People’s Protection Policy’ (DPPP) sets out our approach to meeting the requirements of the Department for Transport’s Code of Practice, ‘Train & Station Services for Disabled Passengers’ and describes the arrangements for implementing our Policy. Copies are available at our larger, staffed stations or via our APRS line and website.

Customer Help Points Yes
Staff Help Monday-Friday 06:02-00:00 Saturday 06:02-00:00 Sunday 09:28-23:40
Accessible Ticket Machines Yes
Accessible Ticket Machines - Note

situated on Lichfield bound platform

Accessible Ticket Office Counter No
Accessible Ticket Office Counter - Note

staff will come out

Induction Loop Yes
Ramp for Train Access Yes
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis No
Accessible Public Telephones No
Accessible Public Telephones - Note

none

Nearest Stations With More Facilities

This station has step free access to all platforms


National Key Toilets Yes
Step Free Access Coverage Whole station
Step Free Access Coverage - Note

  • Step-free access from main road to Booking Hall and Birmingham platforms via slope. Level access from car park to platform 1 (to Lichfield) Step-free route between platforms is via street - 400m. Also 28 steps from car park up to footbridge and then 28 steps down to island platforms 2 and 3. Stepfree route to platforms 2 and 3 via ramp from Lichfield Road. Stepfree route from the car park to Booking Hall.
Impaired Mobility Set Down Yes
Impaired Mobility Set Down - Note

In car park and adjacent to ramp from man road

Disabled Parking Yes
Number of Disabled Parking Spaces 16
Accessible Car Park Equipment Yes
Wheelchairs No

Transport Links ^ Top

QUICK JOURNEY PLANNER

From (station):

To (station):

Date:
calendar
Time:
More search options

LIVE DEPARTURES & ARRIVALS




Limit by:(optional)

Accessible version?