Station Facilities: Kew Gardens (KWG)
Managed by London Underground Ltd.
Kew Gardens Railway Station
Station Approach
Richmond
Greater London
TW9 3BZ
Last changed: 16:19 on 28 May 2008
Current Station Information ^ Top
| Service |
Details |
| Staffing Level |
Full Time
|
|---|
| Staffing Hours |
Monday-Friday 06:30-20:15
Saturday 06:45-19:30
Sunday 08:15-21:30
|
|---|
| CCTV |
Yes
|
|---|
Information Systems ^ Top
Ticket Buying and Collection ^ Top
| Service |
Details |
| Ticket Office |
Monday-Friday 06:30-20:15
Saturday 06:45-19:30
Sunday 08:15-21:30
|
|---|
| Self Service Ticket Machines |
No
|
|---|
| Collection of Pre-purchased Tickets |
Yes
|
|---|
| Collection of Pre-purchased Tickets - Details |
| From Ticket Office Counter | No |
|---|
| From Ticket Machine | Yes |
|---|
| Machine description |
3 Scheidt Bachmann TVM machines available 24 hours a day
|
|---|
|
|---|
| Telesales |
No
|
|---|
="request" />
| Oyster PrePay |
No
|
|---|
| Travelcard Zone | |
|---|
| Travelcard - Note |
The station is in London Travelcard Zones 3 and 4
|
|---|
| Penalty Fares |
From January 2006
|
|---|
General Services Information ^ Top
Station Facilities ^ Top
| Service |
Details |
| First Class Lounge |
No
|
|---|
| Seating Area |
Yes
|
|---|
| Seating Area - Note |
Under canopy (not enclosed)
|
|---|
| Waiting Rooms |
To be confirmed by station operator
|
|---|
| Waiting Rooms - Note |
Waiting shelters on both platforms
|
|---|
| Women-Only Waiting Room |
No
|
|---|
| Trolleys |
No
|
|---|
| Refreshment Facilities |
Yes
|
|---|
| Refreshment Facilities - Note |
Railway Pub adjacent to Eastbound platform
|
|---|
| Toilets |
Yes
|
|---|
| Baby Changing |
No
|
|---|
| Pay Phone |
Yes -
|
|---|
| Public WiFi |
No
|
|---|
| Public WiFi - Note |
Find WiFi Hotspots around Kew Gardens station
|
|---|
| Web Kiosk |
No
|
|---|
| Post Box |
No
|
|---|
| Tourist Information Office |
No
|
|---|
| Bureau de Change |
No
|
|---|
| Shops |
Yes
|
|---|
| Shops - Note |
Newsagent in booking hall. Parade of local shops nearby
|
|---|
Accessibility ^ Top
| Service |
Details |
| Helpline |
No
|
|---|
="request" />
| Customer Help Points |
No
|
|---|
| Staff Help |
Yes
|
|---|
| Accessible Ticket Machines |
No
|
|---|
| Accessible Ticket Office Counter |
No
|
|---|
| Accessible Ticket Office Counter - Note |
Ticket office staff provide assistance where possible
|
|---|
| Induction Loop |
Yes
|
|---|
| Ramp for Train Access |
To be confirmed by station operator
|
|---|
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel.
Whilst station is staffed
|
|---|
| Accessible Taxis |
No
|
|---|
| Accessible Taxis - Note |
contact taxi operator directly
|
|---|
| Accessible Public Telephones |
No
|
|---|
| National Key Toilets |
No
|
|---|
| Step Free Access Coverage |
Partial station
|
|---|
| Step Free Access Coverage - Note |
Both platforms are fully accessible from the street, although there is no step free access within station if crossing from one platform to the other
|
|---|
| Imparied Mobility Set Down |
No
|
|---|
| Disabled Parking |
No
|
|---|
| Accessible Car Park Equipment |
No
|
|---|
| Wheelchairs |
No
|
|---|
Transport Links ^ Top
| Service |
Details |
| Minimum Connection Time (mins) | 1
|
| Cycle Storage Availability |
Yes
|
|---|
| Cycle Storage |
6
|
|---|
| Cycle Storage Sheltered |
Yes
|
|---|
| Cycle Storage CCTV |
Yes
|
|---|
| Cycle Storage Location |
Main Entrance
|
|---|
| Car Park: |
| Operator | Local Authority |
|---|
| Spaces | 12 |
|---|
| Notes |
Limited parking close to the station entrance (Eastbound side) is provided by the London Borough of Richmond.
|
|---|
|
|---|
| Taxi Rank |
No
|
|---|
| Bus Services |
Yes
|
|---|
| Bus Services - Note |
Served by London Bus Routes 391 and R68
|
|---|
| Metro Services |
Yes
|
|---|
| Metro Services - Note |
London Underground trains share same platforms
|
|---|
| Airport |
Yes
|
|---|
| Airport - Note |
Heathrow - change at Richmond for Feltham Railair
|
|---|
| Car Hire |
No
|
|---|
| Cycle Hire |
No
|
|---|
| Local Transport Link |
Plan your journey to and from the station with Traveline
|
|---|
