Kew Gardens (KWG)

Managed by London Underground 

 
Kew Gardens Railway Station
Station Approach
Richmond
Greater London
TW9 3BZ
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note
  • ATM machine

  • Toilets

    Toilets Male and female toilets on the platform - no charge.
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

    Shops
 
 

Kew Gardens

Stations made easy

Route planning around the station including maps and platforms

Show [KWG] route

 

Getting to and from the station

 
Car Park
No
Onward travel information
Please see TfL's interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html
Taxi
Mini cab office outside the station.
Accessible taxis

Contact taxi operator directly

Impaired mobility set down / pick up points available
No
Metro
District Line
Airport
Interchange at Hammersmith, or Turnham Green then Acton Town, for the Piccadilly Line to Heathrow Terminals 1, 2, 3, 4 and 5. Interchange at Earl's Court for National Rail services to Gatwick from West Brompton.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:30 - 20:15
Saturday 06:45 - 19:30
Sunday 08:15 - 21:30
Location

Ticket Halls

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
No
Collection of pre-purchased tickets
Not possible from this station
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No
London fare zone
Zone 3/4

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 05:20 - 01:15
Saturday 05:20 - 01:15
Sunday 07:10 - 00:10
 
Customer help points
No
Lost Property
Yes
Monday - Friday 08:30 - 16:00
Saturday Closed
Sunday Closed
0845 330 9882
Customer Services
London Overground Customer Service Centre
Ticket gates
No
CCTV
Yes

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Toilets Location
Male and female toilets on the platform - no charge.
Baby changing facilities
No
National key toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Staff help available
Yes
During booking office opening hours
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

There is step free access between the street and all platforms, but be aware that it is not possible to interchange between Northbound and Southbound platforms without a street journey. Customers need to be aware that there is a step between train and platform of up to 300mm for London Underground services.

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

View larger version
Stations made easy
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