Station facilities
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Station seating facilities
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Trolleys
-
Refreshments
Note -
ATM machine
-
Toilets
Toilets Male and female toilets on the platform - no charge. -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Shops
Kew Gardens
Getting to and from the station
- Car Park
No- Onward travel information
- Please see TfL's interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html
- Taxi
- Mini cab office outside the station.
- Accessible taxis
-
Contact taxi operator directly
- Impaired mobility set down / pick up points available
- No
- Metro
- District Line
- Airport
- Interchange at Hammersmith, or Turnham Green then Acton Town, for the Piccadilly Line to Heathrow Terminals 1, 2, 3, 4 and 5. Interchange at Earl's Court for National Rail services to Gatwick from West Brompton.
Ticket Buying and Collection
- Ticket Office
Yes- Opening hours
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Monday - Friday 06:30 - 20:15
Saturday 06:45 - 19:30
Sunday 08:15 - 20:30
- Location
-
Ticket Halls
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station- Induction loop
- This office has an induction loop
- Ticket machines
No- Collection of pre-purchased tickets
Not possible from this station- Oystercards
- Get Oyster cards here
Yes- Top-up Oyster pay as you go here
Yes, at ticket machine- Use Oyster Pay as you go here
Yes- Smartcards
- Smartcards issued
No- Smartcards top-up
Not possible at this station- Smartcards validators
No- London fare zone
- Zone 3/4
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:20 - 01:15
Saturday 05:20 - 01:15
Sunday 07:10 - 00:10
- Customer help points
No- Lost Property
- Yes
-
Monday - Friday 08:30 - 16:00
Saturday Closed
Sunday Closed
- 0845 330 9882
- Customer Services
- London Overground Customer Service Centre
- Ticket gates
No- CCTV
- Yes
Facilities
- ATM Machine
No- Pay phones
Yes- Pay phones type
- Cards and Coins
- Refreshment facilities
Yes- Shops
Yes- Toilets
Yes- Toilets Location
- Male and female toilets on the platform - no charge.
- Baby changing facilities
Yes- National key toilets
- No
- Waiting Rooms
No
Accessibility and Mobility access
- Staff help available
Yes- During booking office opening hours
- Ramp for train access
Yes- Step free access coverage
- Yes
- Step free access note
-
There is step free access between the street and all platforms, but be aware that it is not possible to interchange between Northbound and Southbound platforms without a street journey. Customers need to be aware that there is a step between train and platform of up to 300mm for London Underground services.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code