Station Facilities: Lancaster (LAN)
Managed by Virgin Trains
Meeting House Lane Lancaster Lancashire
LA1 5NW
Last changed: 09:52 on 30 Oct 2009
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Saturday 05:15-19:45 Sunday 08:00-00:00 Monday-Friday 04:50-00:00 Saturday 04:50-00:00 |
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep LAN to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Saturday 04:15-23:45 Sunday 08:00-00:00 Monday-Friday 04:50-00:00 Saturday 04:50-00:00 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Saturday 05:15-19:45 Sunday 09:00-19:45 Monday-Friday 04:50-19:45 Saturday 04:50-19:45 | ||||||
| Self Service Ticket Machines | Yes | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | Yes | ||||||
| Telesales - Note |
Virgin Trains telesales 08457 222333 | ||||||
| Oyster PrePay | No | ||||||
| Penalty Fares |
Penalty Fares do not apply when travelling from Lancaster station. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Yes |
| Left Luggage | No |
| Lost Property | Yes |
| Lost Property - Primary Phone Number | 01707 373734 |
| Lost Property - Fax Number | 01707 332838 |
| Lost Property - Note |
Service provided by Pakex. Stored at station and taken to Pakex's central storage facility on a regular basis. |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | Available |
| Women-Only Waiting Room | No |
| Trolleys | Yes |
| Refreshment Facilities | Yes |
| Toilets | Yes |
| Baby Changing | Yes |
| Showers | No |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| ATM Machine | No |
| ATM Machine - Note |
|
| Bureau de Change | No |
| Shops | Yes |
| Shops - Note |
|
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | No |
| Staff Help | Monday-Friday 04:50-00:00 Saturday 04:50-00:00 Sunday 08:00-00:00 |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Office Counter | No |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Public Telephones | Yes |
| National Key Toilets | No |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | Yes |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | |
| Accessible Car Park Equipment | No |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 6 | ||||||||||
| Cycle Storage Availability | Yes | ||||||||||
| Cycle Storage | 20 | ||||||||||
| Cycle Storage Sheltered | Yes | ||||||||||
| Cycle Storage CCTV | Yes | ||||||||||
| Cycle Storage Location | all platforms | ||||||||||
| Car Park: Station Car Park |
| ||||||||||
| Location for Rail Replacement Services |
Rail replacement coach services can be found at the taxi rank county side adjacent to platform 3. | ||||||||||
| Taxi Rank | Yes | ||||||||||
| Bus Services | Yes | ||||||||||
| Bus Services - Note |
‘Stagecoach' operates a network of regular local bus routes around Lancaster and also to nearby towns and villages. For route maps and timetables: www.stagecoachbus.com/northwest Buy a Lancaster PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town & also to Morecambe. For details: www.plusbus.info | ||||||||||
| Metro Services | No | ||||||||||
| Car Hire | No | ||||||||||
| Cycle Hire | Yes | ||||||||||
| Cycle Hire - Note |
Service provided by Budgie transport | ||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |