Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note Coffee shopCoffee kiosk
Public House/Bar
Food outlet (Seating available)Food outlet (Seating unavailable) -
ATM machine
ATM machine Located outside the stationLocated on concourseLocated outside main entrance -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note Outside the station
Post Office located nearby -
Tourist information office
-
Shops
Shops KioskNews agent
Flower stall
Wide range of shops
Mini supermarket
Convenience store
High street shopsPassport Photo Booth
London Bridge
Getting to and from the station
- Car Park
No- Cycle Parking
- Cycle storage type
Stands- Sheltered cycle storage
- Yes
- Cycle storage location
- Platform 8
- Cycle storage spaces
- 100
-
Currently space for 60 cycles. Further spaces available shorty.
- CCTV Coverage
- Yes
- Onward travel information
-
The Bus Station directly outside main entrance. There are Bus stops outside all other entrances.
For further information on busses a bus information kiosk is also located outside the main doors of the station.
- Taxi
-
Taxis are available from the taxi rank outside the main doors at the front of the station.
- Accessible taxis
-
Taxis with ramps .There is usualy one on rank if not one can be ordered through taxi drivers or by phoning computer cabs and specifying a taxi equped to take wheelchairs. Tel 0207 432 1404
- Impaired mobility set down / pick up points available
- No
- Metro
-
For North and North East Kent and South East London
- Airport
-
Direct connections for Gatwick and Luton Airports.
- Port
-
Connections for Dover Priory
- Cycle hire
-
Cycle hire is not available wihin the station. However it is available within close proximity to the station at sites on Southwark Street and by Tower Bridge.
Ticket Buying and Collection
- Ticket Office
Yes- Opening hours
-
Monday - Friday 04:50 - 01:20
Saturday 05:05 - 01:20
Sunday 05:05 - 01:20
- Location
- The Ticket Office has moved to a new interim location opposite the Shard as part of the redevelopment works
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station- Induction loop
- This office has an induction loop
- Ticket machines
Yes- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine- Oystercards
- Get Oyster cards here
Yes- Top-up Oyster pay as you go here
Yes, at ticket machine- Use Oyster Pay as you go here
Yes- Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
- Smartcards
- Smartcards issued
No- Smartcards top-up
Not possible at this station- Smartcards validators
No- Penalty fares
- Penalty fares apply for First Capital Connect Southeastern Southern
- More information about Penalty fares
- London fare zone
- Zone 1
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Sunday 24 Hours a Day
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
No- Lost Property
- Yes
- Excess Baggage Company
-
Monday - Friday 09:00 - 17:00
- View Excess Baggage Company website
- 0207 234 1247
- Items are kept in the lost property office at Victoria station, between platforms 7 and 8 and operated by Excess Baggage Company.
- Customer Services
- Monday-Friday 08:00-21:00
Saturday 10:00-18:00
Sunday 10:00-18:00 - Ticket gates
Yes- `
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail replacement bus services are usually found ouside the front of the station at bus stop F.
However this is sometimes subject to change. Please check engineering posters or consult a member of staff.
Facilities
- ATM Machine
Yes- Located outside the station
Located on concourse
Located outside main entrance - Internet kiosk available
Yes- Internet kiosk opening hours
-
Monday - Sunday 04:00 - 01:00
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Pay phones
Yes- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Available on the main concourse
- Post box
Yes- Outside the station
Post Office located nearby - Public Wi-Fi
Yes- Refreshment facilities
Yes- Coffee shop
Coffee kiosk
Public House/Bar
Food outlet (Seating available)
Food outlet (Seating unavailable) - Shops
Yes- Type of shops available
- Kiosk
News agent
Flower stall
Wide range of shops
Mini supermarket
Convenience store
High street shops
Passport Photo Booth - Toilets
Yes- Baby changing facilities
Yes- Baby changing facilities location
- National key toilets
- No
- Trolleys
Yes- Waiting Rooms
Yes- Waiting rooms opening hours
Accessibility and Mobility access
- Staff help available
Yes-
By booking through disabled travel or contacting any member of staff
Monday-Saturday 04:00-01:00
Sunday 06:00-01:00 - Ramp for train access
Yes- Step free access coverage
- Yes
- Step free access note
- There is access via ramps to platforms 1-6, Platforms 8-16 are also accessible
- Wheelchairs available
Yes- Wheelchairs available open hours
-
Monday - Sunday 04:00 - 01:00
- Nearest station with more facilities CRS Code