Station Facilities: Long Buckby (LBK)

Managed by London Midland

Station Road
Long Buckby
Northamptonshire
NN6 7QA

NN6 7QA

Last changed: 11:40 on 15 Sep 2008

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep LBK to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday, Tuesday, Wednesday, Thursday 06:15-13:30 Friday 06:15-13:00 Weekend Closed
CCTV No

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday, Tuesday, Wednesday, Thursday 06:15-13:30 Friday 06:15-13:00 Weekend Closed
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterYes
From Ticket MachineYes
Machine description

A Ticket Vending Machine is located to right of the Booking Office.

Telesales Monday-Friday 08:00-20:00 Saturday 08:00-20:00 Sunday 08:00-20:00
Telesales - Primary Phone Number 08705 125 240
Oyster PrePay No
Penalty Fares Penalty Fares apply to journeys from Long Buckby station when travelling with:

General Services Information ^ Top

Service Details
Customer Service Monday-Friday 07:00-19:00 Saturday 08:00-16:00 Sunday 08:00-16:00
Customer Service - Primary Phone Number 0121 634 2040
Customer Service - Address London Midland Customer Relations Manager PO Box 4323 Birmingham B2 4JB
Customer Service - Email Address comments@londonmidland.com
Customer Service - Note We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
Left Luggage No
Lost Property No
Lost Property - Note Enquiries regardiing lost property can be made by ringing 0207 387 8699 Mon-Fri 0900-1700
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms Available
Waiting Rooms - Note

Shelter on each platform

Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets No
Baby Changing No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Long Buckby station
Web Kiosk No
Post Box No
Tourist Information Office No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline Yes
Helpline - Primary Phone Number 0800 0924260
Helpline - Fax Number 0121 654 1234
Helpline - Primary Textphone Number 0845 707 8051
Helpline - Address London Midland Customer Relations Team PO Box 4323 Birmingham B2 4JB
Helpline - Email Address comments@londonmidland.com
Helpline - Note

Our ‘Disabled People’s Protection Policy’ (DPPP) sets out our approach to meeting the requirements of the Department for Transport’s Code of Practice, ‘Train & Station Services for Disabled Passengers’ and describes the arrangements for implementing our Policy. Copies are available at our larger, staffed stations or via our APRS line and website.

Customer Help Points No
Staff Help No
Accessible Ticket Machines To be confirmed by station operator
Accessible Ticket Office Counter No
Accessible Ticket Office Counter - Note

Booking clerk would go out side and serve the customer

Induction Loop Yes
Ramp for Train Access No
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis No
Accessible Taxis - Note

No taxi rank

Accessible Public Telephones Yes
Accessible Public Telephones - Note

outside booking office

National Key Toilets No
Step Free Access Coverage No part of station
Step Free Access Coverage - Note
  • 6 steps up from car park and ticket office portacabin to subway level, then 25 steps up to platform 1(to Northampton). 26 steps up to platform 2. 2 or 4 steps to access ticket office portacabin.

Imparied Mobility Set Down No
Imparied Mobility Set Down - Note

Pick-up in car park.

Disabled Parking Yes
Number of Disabled Parking Spaces 3
Accessible Car Park Equipment No
Accessible Car Park Equipment - Note

Access to Car park payment facilities is not required as parking is free for all customers.

Wheelchairs No

Transport Links ^ Top

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