Related Links
- Railcards
- Buy your railcard online and save at least 1/3 on most train fares
- Days Out Guide
- Buy One Get One Free offers at top London Attractions
- TrainTracker
- Up to the minute times for today's trains
- TrainTracker Text
- Live departure & arrival times direct to your mobile
- TextMe Journey Planner
- Journey details straight to your phone
- PlusBus
- Add unlimited bus travel around town to your train ticket
- Traintaxi
- Bridge those final few miles
- SailRail
- Great Value Sail & Rail Packages to Ireland
- Railway Children
- Make a donation today
- Trakkies
- The website for kids who love trains!
- Teaching Zone
- Free resources for teachers
Station Facilities: London Liverpool Street (LST)
Managed by Network Rail
Network Rail Station Reception Bishopsgate London Greater London
EC2M 7PY
Last changed: 15:34 on 1 May 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep LST to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Sunday 24 hours |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Sunday 04:00-01:00 | ||||||||
| Ticket Office - Note | Open during station opening hours. Located on the main concourse. | ||||||||
| Self Service Ticket Machines | No | ||||||||
| Collection of Pre-purchased Tickets | Yes | ||||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||||
| Telesales | Yes | ||||||||
| Telesales - Note | Please telephone ONE Railway telesales on 0845 600 7245 | ||||||||
| Oyster PrePay | No | ||||||||
| Penalty Fares | There is a penalty fare office on platform 1 & 13. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Yes |
| Customer Service - Primary Phone Number | 0845 600 7245 |
| Left Luggage | Monday-Sunday 07:00-23:00 |
| Left Luggage - Note | The left luggage facilities are located adjacent to platform 10. |
| Lost Property | Monday-Friday 09:00-17:00 |
| Lost Property - Note | The lost property office is situated adjacent to platform 10. Telephone 020 7247 4297 |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | Yes |
| Seating Area | Yes |
| Seating Area - Note | Available throughout the station. |
| Waiting Rooms | To be confirmed by station operator |
| Waiting Rooms - Note | The customer lounge is situated adjacent to platform 10. |
| Women-Only Waiting Room | No |
| Trolleys | Yes |
| Trolleys - Note | Coin-operated trolley |
| Refreshment Facilities | Yes |
| Refreshment Facilities - Note | Food outlet (Seating available) |
| Toilets | Yes |
| Baby Changing | Yes |
| Pay Phone | Yes - |
| Public WiFi | Yes |
| Web Kiosk | Yes |
| Post Box | Yes |
| Post Box - Note | Outside the station |
| Tourist Information Office | Yes |
| Tourist Information Office - Note | The Tourist Information Office is located inside the main entrance to the underground. |
| ATM Machine | Yes |
| ATM Machine - Note | Located on concourse Located on one or more platforms |
| Bureau de Change | Yes |
| Bureau de Change - Note | Located on the concourse |
| Shops | Yes |
| Shops - Note | Wide range of shops |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | No |
| Staff Help | Yes |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Machines - Note | Open during station opening hours. |
| Accessible Ticket Office Counter | No |
| Induction Loop | Yes |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. Open during station opening hours. |
| Accessible Taxis | Yes |
| Accessible Taxis - Note | taxi rank outside main station entrance |
| Accessible Public Telephones | Yes |
| Accessible Public Telephones - Note | low level/tex phones all locations |
| National Key Toilets | Yes |
| National Key Toilets - Note | Open during station opening hours. |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note | Suitable for disabled passengers. Lifts or Level access to all platforms. |
| Imparied Mobility Set Down | No |
| Imparied Mobility Set Down - Note | Assistance is available to and from platforms. Please contact customer services train operator, 'one' 0800 028 28 78 Alternatively you can call in at the Network Rail reception on platform 10. |
| Disabled Parking | No |
| Accessible Car Park Equipment | No |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details |
|---|---|
| Minimum Connection Time (mins) | 15 |
| Cycle Storage Availability | Yes |
| Cycle Storage | 116 |
| Cycle Storage Sheltered | Partial |
| Cycle Storage CCTV | Yes |
| Location for Rail Replacement Services | Substitute bus services stop on either Liverpool Street (outside the station entrance), or beside Platform 10, depending on operational requirements |
| Taxi Rank | Yes |
| Taxi Rank - Note | Taxis are available at the rank along platform 10.Open during station opening hours. |
| Bus Services | No |
| Bus Services - Note | Bus deck accessible via lift on main concourse. |
| Metro Services | No |
| Metro Services - Note | Liverpool Street underground station has connections to the Central, Circle, Hammersmith & City and Metropolitan lines. |
| Airport | Yes |
| Airport - Note | Train services run direct to Stanstead airport |
| Port | Yes |
| Port - Note | Train services available to Harwich International |
| Car Hire | No |
| Cycle Hire | No |
| Local Transport Link | Plan your journey to and from the station with Traveline |
