Lichfield Trent Valley (LTV)
Managed by West Midlands Railway
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
Toilets The toilets and accessible toilets (non-RADAR) are located in the Booking Hall. An entrance key can be requested from staff. The toilet facilities are available: Monday - Saturday 06:00-19:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. -
Pay phone
Pay phone Cards and Coins -
Internet
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Post box
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Tourist information office
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Shops
Lichfield Trent Valley
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage spaces
- 20
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Indigo
- Phone number
- 0330 1235 247
- Address
-
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-
- Email address
- customersupport.uk@parkindigo.com
- Note
- Website: https://uk.parkindigo.com/en/west-midlands-trains
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 225 with 10 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £8.00
- Off peak rate
- £6.00
- Saturday rate
- £6.00
- Sunday rate
- £6.00
- Weekly rate
- £23.40
- Monthly rate
- £63.00
- Annual rate
- £598.00
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If you require a two day weekend car park ticket and are parking in the Old Burton Road car park (adjacent to platform 2), you must purchase it from the ticket office or the pay and display machines in the main car park (adjacent to platform 1); the ticket vending machine by platform 2 cannot sell these tickets.
Alternatively, e-tickets, including weekend tickets, can be purchased at any time here.
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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City Cars 01543 254999 Dial a Cab 01543 255155 Tonys 01543 411224
- Accessible taxis
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Accessible taxis are not available
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 06:00 - 19:00
Saturday 07:00 - 16:00
Sunday Closed
None
- Location
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A Ticket Vending Machine is available on Platform One.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
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Staff will come out
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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A Ticket Vending Machine is located on Platform One.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
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Monday - Friday 06:00 - 19:00
Saturday 07:00 - 16:00
Sunday Closed
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
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On platform 3
- Customer Services
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Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
**Lichfield Trent Valley is accredited by the Secure Station Scheme**
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
In the event of engineering the bus/coach will collect from: Station Front
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
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Public telephones are not accessible
- Toilets
- Yes
- Toilets Location
- The toilets and accessible toilets (non-RADAR) are located in the Booking Hall. An entrance key can be requested from staff. The toilet facilities are available: Monday - Saturday 06:00-19:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 0248998 Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
- Helpline opening hours
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Monday - Sunday 08:00 - 22:00
- Staff help available
- Yes
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This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998
- Staff help available opening times
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Monday - Friday 06:00 - 19:00
Saturday 07:00 - 16:00
- Ramp for train access
- No
- Step free access coverage
- No
- Step free access note
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Level access to platform 1 (trains to Stafford) via side gate. 33 steps up to platform 3 (trains to and from Birmingham). Steps down from Platform 3 to Platform 2 (trains to Nuneaton).
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Lichfield City; Tamworth;
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