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Last updated:Today at 01:28
Train companies affected:National Rail

Ludlow (LUD)

Ludlow station, Station Drive, Ludlow, Shropshire, SY8 2PQ

Live trains

Radio buttons live-trains-finder-type

Lift status

There are no lifts at this station.

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:45 - 16:45
  • Opening Hours Saturday: 06:45 - 12:45
  • Opening Hours Sunday: No

The ticket office is operated by a third party ticketing agent.

Location

The Ticket Office is run by an Agency. Tickets can be purchased and pre-paid tickets collected here.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard notes

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:00 - 17:00
  • Information Services Opening Times Saturday: 06:00 - 14:00
  • Information Services Opening Times Sunday: No

Staff Help Available

Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points

Yes

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

Category B1

Step free access to Platform 1 (to Shrewsbury) from the car park. 

Platform 2 (to Hereford) is accessed via a footbridge with steps or a long steep footpath from the station forecourt to the path at the mouth of the tunnel. On the other side of the tunnel mouth is a compliant ramped path leading to the platform which also connects with the town. This path is not part of the station

Ticket barriers and gates

No

Accessible ticket machines

Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms

Yes

Closed until further notice.

Seating area

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Set down and pick up in the station car park, adjacent to the station building.

Accessible spaces

2 spaces

Accessible car park equipment

Yes

This car park is accredited with a Disabled Parking Award run by DMUK. Visit https://www.disabledmotoring.org for further information.

Staff Help

Staff help available

Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

No

Accessible Toilets

Yes

Baby Changing

Yes

Waiting Rooms

Yes

Closed until further notice.

Seating Area

No

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes

Spaces

37 spaces

Accessible spaces

2 spaces

Accessible car park equipment

Yes

This car park is accredited with a Disabled Parking Award run by DMUK. Visit https://www.disabledmotoring.org for further information.

Impaired mobility set down/pick up points available

Yes

Set down and pick up in the station car park, adjacent to the station building.

Car park CCTV

Yes

Notes

Visit www.apcoa.co.uk/tfwr for parking prices.

Refreshment Facilities

Yes

Bicycle Storage

Spaces

10 spaces

Type of Storage

Stands

Location

5 Sheffield stands providing for 10 bicycle parking spaces are located under a shelter on the northbound (Shrewsbury direction) platform.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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