Station facilities
-
Station seating facilities
-
Trolleys
Trolleys Yes -
Refreshments
Note Cold drinks vending machine
Food vending machine -
ATM machine
ATM machine Located by the ticket office -
Toilets
Toilets A unisex toilet is available in the ticket hall -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note Located on the concourse -
Tourist information office
-
Shops
Shops News agent
Lowestoft
Getting to and from the station
- Car Park
Station Car Park- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 7080 (for car park queries only)
- Web address
- http://www.ncp.co.uk
- Email address
- customer.service@ncp.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 77
- Accessible spaces
- 3
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £3.60
- Off peak rate
- £3.10
- Weekly rate
- £17.20
- Monthly rate
- £65.85
- Annual rate
- £ 662.00
- CCTV Coverage
- No
- Cycle Parking
- Cycle storage type
Stands,Wheel Racks- Sheltered cycle storage
- No
- Cycle storage location
- on concourse and in car park
- Cycle storage spaces
- 30
- CCTV Coverage
- Yes
- Onward travel information
-
Lowestoft is a PlusBus location click here to see the PlusBus map
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
- Port
-
Station for the Port of Lowestoft
Ticket Buying and Collection
- Ticket Office
Yes- Opening hours
-
Monday - Friday 06:40 - 17:05
Saturday 06:40 - 17:05
Sunday 08:00 - 16:15
- Location
- On Concourse
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station- Induction loop
- This office has an induction loop
- Ticket machines
Yes- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine- Smartcards
- Smartcards issued
No- Smartcards top-up
Not possible at this station- Smartcards validators
No
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:30 - 18:30
Saturday 06:30 - 18:30
Sunday 07:30 - 17:30
- Passenger Information Systems
- Departure screens, Arrival screens
- Customer help points
Yes-
Help points available on platform 2 and in the courtyard
- Lost Property
- Yes
-
Monday - Friday 08:00 - 20:00
Saturday 08:00 - 20:00
Sunday 10:00 - 20:00
Public Holidays 09:00 - 18:00
- 0845 600 7245 (option 7)
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0845 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
No- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport stop in station car park
Facilities
- ATM Machine
Yes- Located by the ticket office
- Pay phones
Yes- Pay phones type
- Cards and Coins
- Post box
Yes- Located on the concourse
- Refreshment facilities
Yes- Cold drinks vending machine
Food vending machine - Shops
Yes- Type of shops available
- News agent
- Toilets
Yes- Toilets Location
- A unisex toilet is available in the ticket hall
- Baby changing facilities
Yes- National key toilets
- Yes
- National key toilets location
-
Accessible (non RADAR) toilet available during opening hours of the station shown above
- Trolleys
Yes- Waiting Rooms
No
Accessibility and Mobility access
- Helpline Contact
- 0800 028 28 78
- Helpline opening hours
-
Monday - Sunday 08:00 - 22:00
- Staff help available
Yes- Ramp for train access
Yes- Step free access coverage
- Yes
- Step free access note
-
-
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code