Maidenhead (MAI)
Managed by Great Western Railway
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
Note -
ATM machine
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Toilets
Toilets The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: RADAR@RADAR.org.uk. -
Pay phone
Pay phone Cards and Coins -
Internet
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Post box
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Tourist information office
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Shops
Maidenhead
Getting to and from the station
Bicycle parking
Stands,Wheel Racks- Storage sheltered
- Yes
- Storage location
- Shoppenhangers Lane, front of Station and side of station
- Storage spaces
- 72
-
100 cycle spaces in dedicated building ticket office. 50 secure spaces in locked area under arches at southern end of subway. Both areas covered by CCTV.Please note cycles can be carried on our trains free of charge.
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- APCOA Parking (UK) Limited
- Phone number
- 0345 165 2030
- Address
-
-
-
- Web address
- http://www.apcoa.co.uk
- Note
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Three separate car parks in Station Forecourt, Shoppenhangers Rd (south of railway) and Silco Drive (north of railway).
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 384
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
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Parking is free for valid blue badge holders
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
- Accessible taxis
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Accessible taxis are available. Please request staff assistance.
- Impaired mobility set down / pick up points available
- Yes
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Set- Down / Pick up Points are available at the station entrance.Assisted travel meeting point - gateline main entrance concourse or customer assistance office platform 4. Please notify a member of staff.
- Airport
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Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 06:00 - 21:00
Saturday 06:45 - 21:00
Sunday 07:00 - 21:00
Please note: Reservations and tickets requiring reservations are only sold between 10:00 and 17:00
- Location
- At main entrance
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for Great Western Railway
Staffing and general services
- Information available from staff
- Information services - opening times
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Monday - Friday 06:00 - 21:00
Saturday 06:45 - 21:00
Sunday 07:00 - 21:00
- Customer help points
- Yes
- Lost Property
- Yes
- Lost Property enquiries 03457 000 125 (07:00-22:00 every day)
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Monday - Sunday 07:00 - 22:00
- 03457 000 125
- Customer Services
- Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Station forecourt
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Refreshment facilities
- Yes
- Toilets
- Yes
- Toilets Location
- The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: RADAR@RADAR.org.uk.
- Accessible toilets
- No
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Waiting Rooms
- No
Accessibility and mobility access
- Staff help available
- Yes
- Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
- Staff help available opening times
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Monday - Friday 06:00 - 21:00
Saturday 06:45 - 21:00
Sunday 07:00 - 21:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Level access from highway to ticket office. Lifts and stairs available to all operational platforms from subway.
- Wheelchairs available
- No
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