Station Facilities: Manchester Piccadilly (MAN)

Managed by Network Rail 

9th Floor,
Piccadilly Tower,
Piccadilly station.  Manchester

M60 7RA

Last changed: 10:40 on 24 Jun 2008

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep MAN to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Sunday 24 hours
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point Monday-Sunday 24 hours

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Saturday 04:30-22:30 Sunday 07:00-22:30
Ticket Office - Note Immediate travel only
Self Service Ticket Machines No
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineYes
Machine description There are a number of automatic machines situated in various key locations throughout the station.
Machine Location Nine Fast Ticket machines are located on the concourse outside the Booking Office. Two Fast Ticket Machines are located on the Mezzanine Level near the exit on Fairfield Street.
Telesales No
Oyster PrePay No
Penalty Fares None

General Services Information ^ Top

Service Details
Customer Service Monday-Sunday 24 hours
Customer Service - Primary Phone Number 08450 0000 33
Customer Service - Alternate Phone Number 0161 228 4158
Customer Service - Alternate Phone Number 0161 228 4705
Customer Service - Note Please see a member of staff or go to the Network Rail Station Reception situated by the Long Stay Car Park entrance next to the Virgin Information Point.
Left Luggage Monday-Saturday 07:00-23:00 Sunday 08:00-23:00
Left Luggage - Primary Phone Number 0161 236 8667
Left Luggage - Address Excess Baggage Platform 10, Manchester Piccadilly Station M60 7RT
Left Luggage - Note Operated by Excess Baggage which can be found on Platform 10.
Lost Property Monday-Saturday 07:00-23:00 Sunday 08:00-23:00
Lost Property - Note The Lost Property facility is located within the Left Luggage office.
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge Yes
First Class Lounge - Note The First Class lounge is provided by Virgin Trains and is accessed from the main concourse above the Virgin Trains Information Point.
Seating Area Yes
Seating Area - Note Available throughout the station.
Waiting Rooms Yes
Waiting Rooms - Note Two available which can be found on either side of Platforms 13 & and 14. There is also a waiting room available within the Satellite Lounge area.
Women-Only Waiting Room No
Trolleys Yes
Trolleys - Note Coin-operated trolley
Refreshment Facilities Yes
Refreshment Facilities - Note Food outlet (Seating available)
Toilets Yes
Baby Changing Yes
Pay Phone Yes -
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Manchester Piccadilly station
Web Kiosk Yes
Post Box Yes
Post Box - Note Outside the station
Tourist Information Office Yes
Tourist Information Office - Note Information can be provided by 'Lastminute.com' situated on platform 10, however there is no official Tourist Information Office on the station.
ATM Machine Yes
ATM Machine - Note Located on concourse Located throughout the station Located outside main entrance
Bureau de Change No
Shops Yes
Shops - Note Wide range of shops News agent

Accessibility ^ Top

Service Details
Helpline Monday-Sunday 24 hours
Helpline - Note 08450 000 033
Customer Help Points Monday-Sunday 24 hours
Staff Help Yes
Accessible Ticket Machines No
Accessible Ticket Machines - Note All machines are too high for wheelchair users. Staff assistance is available.
Accessible Ticket Office Counter Monday-Saturday 04:30-22:30 Sunday 07:00-22:30
Accessible Ticket Office Counter - Note Via the Booking Office/Travel Centre
Induction Loop Yes
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel. ramps available for all platforms
Accessible Taxis To be confirmed by station operator
Accessible Taxis - Note taxi rank outside main station entrance
Accessible Public Telephones To be confirmed by station operator
Accessible Public Telephones - Note main concourse
National Key Toilets To be confirmed by station operator
National Key Toilets - Note Radar Keys available from station reception upon request
Step Free Access Coverage Whole station
Imparied Mobility Set Down To be confirmed by station operator
Imparied Mobility Set Down - Note Available only at Fairfield Street entrance with dropped kerb and lift to main station.
Disabled Parking To be confirmed by station operator
Accessible Car Park Equipment To be confirmed by station operator
Accessible Car Park Equipment - Note In the Shory Stay Car Park in Fairfield Street with lift access to the station and in the Long Stay Car Park adjacent to the station.
Wheelchairs Yes

Transport Links ^ Top

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