Martins Heron (MAO)
Managed by South West Trains
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Martins Heron
Ticket buying and collection
- Ticket office opening
Monday-Friday 05:55-13:10
Saturday 07:25-16:55
Sunday 09:00-14:00
- Self-service machines
Yes- Collect from counter
No- Collect from machine
Yes
Near the station entrance
- Smartcards validators
Yes- Penalty fares
-
Penalty Fares apply to journeys from Martins Heron station when travelling with:
- South West Trains
Accessibility and mobility access
- Customer help points
-
Yes
Help points are available on all platforms
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Staff help
No- Accessible ticket machines
Yes
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Accessible ticket office counter
No
- Induction loop
Yes
- Ramp for train access
No
- Accessible taxis
No
- Accessible public telephones
No
- Accessible toilets
No
- Step free access coverage
All platforms
Both platforms are accessible to wheelchair users but interchange is via stepped footbridge.
- Impaired mobility set down
No
- Disabled parking
Yes
- 2 spaces
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Please contact our Customer Service Centre on 0845 6000 650
- Left luggage
-
No
- Lost property
-
Yes
Lost Property enquiries tel 020 7401 7861(0730-1900 Mon-Fri)
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 05:55-13:10
Saturday 07:25-16:55
Sunday 09:00-14:00
Station map
- Station plan
- View larger version
- Stations made easy
- Show [MAO] route