Last updated:Today at 20:47
Train companies affected:Southeastern
Last updated:Today at 08:59
Train companies affected:National Rail
Martins Heron station, Whitton Road, Martins Heron, Berkshire, RG12 9TZ
A Ticket Vending Machine with a video help link is located near the station entrance.
Yes
Available
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
Yes
Martins Heron ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
Unavailable
Available
Yes
Help points are available on all platforms
Please contact our Customer Service Centre on 0345 6000 650
Unavailable
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Martins Heron.
Yes
Help Points are only available in limited locations
Announcements are made both visually and audibly
Induction loops are at designated listening areas
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Step-free category B Station - Both platforms are accessible to wheelchair users but interchange is via stepped footbridge.
Unavailable
Available
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Available
Unavailable
N/A
Unavailable
Available
Unavailable
There are tactile warnings on all platforms
Unavailable
Unavailable
2 spaces
No
Available
Yes
Help points are available on all platforms
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Help Points are only available in limited locations
Unavailable
N/A
Unavailable
N/A
Unavailable
Unavailable
Available
There is sheltered waiting
37 spaces
2 spaces
No
Unavailable
No
Parking is free
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
Unavailable
Yes
23 spaces
Lockers & Racks
Platforms 1 and 2
Yes
Yes
There are no cycle hire facilities at this station
Marked bus stop at roundabout by Tesco delivery bay, off Whitton Road
Information to plan your onward journey is available in a printable format here