Station facilities
-
Station seating facilities
-
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
-
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note -
Tourist information office
-
Shops
Manchester Victoria
Getting to and from the station
- Car Park
No- Onward travel information
-
‘First’ and ‘Stagecoach’ operate a network of frequent local bus routes around Manchester city and Greater Manchester. For route maps and timetables:
www.firstgroup.com/ukbus and www.stagecoachbus.com
Buy a Manchester PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:
The three free ‘Metroshuttle’ bus services link the main rail stations and various attractions in the city centre. Buses run daily, 07:00 to 19:00.
For information about all buses in Greater Manchester visit:
- Taxi
-
www.traintaxi..co.uk
- Impaired mobility set down / pick up points available
- No
- Metro
-
The Manchester 'Metrolink' tram network serves Victoria station. Trams runs south to Manchester Piccadilly station; north to Bury and south west to Manchester Deansgate station and onto Altrincham and Eccles.
For details: www.metrolink.co.uk
Ticket Buying and Collection
- Ticket Office
Yes- Opening hours
-
Monday - Friday 06:30 - 22:00
Saturday 06:30 - 22:00
Sunday 08:00 - 22:15
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station- Induction loop
- This office does not have an induction loop
- Ticket machines
Yes- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
Accepts Cash & Cards
Located near platform 1
- Collection of pre-purchased tickets
Yes, from ticket machine- Smartcards
- Smartcards issued
No- Smartcards top-up
Not possible at this station- Smartcards validators
No
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Sunday 24 Hours a Day
- Customer help points
No- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
Saturday - Sunday 11:00 - 15:00
- 0845 00 00 125
- Ticket gates
No- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport will pick up/drop off at the bus stop on the station front.
Facilities
- ATM Machine
No- Pay phones
Yes- Pay phones type
- Cards and Coins
- Post box
Yes- Refreshment facilities
Yes- Toilets
Yes- Baby changing facilities
Yes- National key toilets
- No
- Trolleys
Yes- Waiting Rooms
No
Accessibility and Mobility access
- Helpline Contact
- 0808 156 1606
- Helpline opening hours
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
Sunday 09:00 - 17:00
Monday - Friday 08:00 - 20:00
Saturday 08:00 - 20:00
- Staff help available
Yes- Ramp for train access
Yes- Step free access coverage
- Yes
- Step free access note
-
Level access from the concourse direct to platforms 1, 2 & 3. Access to platforms 4 & 5 from platform 3 via an accessible lift or up 29 steps, across the footbridge (25 paces) and down by the accessible central lift or 29 steps to platform level. Access to platform 6 is also across the footbridge (37 paces) and down via accessible lift or 29 steps on to the platform. Lifts open for all services.
- Wheelchairs available
Yes- Wheelchairs available open hours
- Nearest station with more facilities CRS Code