Merstham (MHM)
Managed by Southern
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note Platform 1 - roof with 2 metal seats. Waiting room with level access and 1 seat. Platform 2 - 2 metal seats on platform. Shelter with no seats. Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine No Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi Yes Note Find WiFi Hotspots around Merstham station Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops No
Merstham
Transport links
- Connection time
- 4 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- Yes
- Cycle storage location
- station front, Platform 1, Platform 2
- Car park
- Station Car Park
- Car park opening
- Monday-Sunday 24 hours
- Car park operator phone
- 08451 272920 (primary)
- Car park spaces
- 163
- Charges
- £4.60 daily , £18.70 weekly , £72.00 monthly , £203.00 three-monthly , £781.00 annually
- Notes
-
Charges apply: Monday to Saturday
Purchasing a season ticket does not guarantee you a car parking space
Ticket buying and collection
- Ticket office opening
- Monday-Friday 06:10-19:35
- Saturday 06:10-19:35
- Sunday 08:30-16:50
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
- Yes
- Located in the booking hall
- Oyster PrePay
- No
- Penalty fares
- Penalty Fares apply to journeys from Merstham station when travelling with:
- Southern Railway
- Southeastern
Accessibility and mobility access
- Customer help points
- No
- Staff help
-
Yes
- Monday-Friday 06:10-19:35
- Saturday 06:10-19:35
- Sunday 08:30-16:40
- Accessible ticket machines
-
No
Quickfare/ Pertis machines are not low level and have non-compliant user-operated parts.
- Accessible ticket office counter
- No
Passengers unable to use high level windows may request assistance from Southern Assisted Travel on 08451 23 77 70.
- Induction loop
- Yes
- Ramp for train access
- No
- Accessible taxis
-
Yes
Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 08451 23 77 70. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.
- Accessible public telephones
- No
- Nearest stations with more facilities
The nearest station(s) with more facilities than Merstham are:
- Redhill
- National key toilets
- No
- Step free access coverage
- Whole station
Step free access from main entrance to Ticket office and platform 1 (to London) only. Step-free access from rear entrance via steep access path to platform 2 (to Redhill) from Malmstone Avenue only. No access between platforms except via footbridge with steps. Nearest step-free station is Brighton.
- Impaired mobility set down
-
Yes
No dedicated area
- Disabled parking
- Yes 3 spaces
- Accessible car park equipment
- No
2 machines
- Wheelchairs
- No
General services information
- Customer service
- No
- Left luggage
- No
- Lost property
- No
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Part time
- Monday-Friday 06:10-19:35
- Saturday 06:10-19:35
- Sunday 08:30-16:40
