Merstham (MHM)

Managed by Southern 

 
Station Road
Merstham
Surrey
RH1 3ED
 

Station facilities

  • Station seating facilities

    Station seating facilities Located on Platform 1
  • Trolleys

  • Refreshments

    Note Coffee shop
  • ATM machine

  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards
  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Merstham

Stations made easy

Route planning around the station including maps and platforms

Show [MHM] route

 

Station Message: Alert!

Due to the industrial action by drivers in the ASLEF and RMT unions, regrettably we expect Southern services to be severely disrupted every day from Tuesday 6 December 2016 until further notice. More details can be found in Latest Travel News

Getting to and from the station

 

Bicycle parking

Stands,Lockers
Storage sheltered
Yes
Storage location
station front, Platform 1, Platform 2
Storage spaces
58
Storage CCTV
Yes
Car Park
Station Car Park
Address
-
-
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
163  with 3 accessible spaces available
Parking is free for disabled customers displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 

2 machines

Free of charge
No
Daily rate
£6.10
Sunday rate
£2.00
Weekly rate
£25.00
Monthly rate
£97.00
3 Monthly rate
£269.00
Annual rate
£1004.00
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Information on taxis from this station is available at www.traintaxi.co.uk

Accessible taxis

Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 0800 138 1016. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.

Impaired mobility set down / pick up points available
Yes

Although there is no designated impaired mobility set down / pick up points, there is ample space to do so.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:10 - 19:35
Saturday 06:10 - 19:35
Sunday 08:30 - 16:40
Location

Located in the booking hall

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

Located by the entrance to Platform 1.

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
Yes
Southern's smartcard is called 'the key'.  To apply online go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
Penalty fares
Penalty fares apply for Southern 

Staffing and general services

 
Information available from staff
Yes - from information point 
Information services - opening times
Monday - Friday 06:10 - 19:35
Saturday 06:10 - 19:35
Sunday 08:30 - 16:50
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Located on both platforms
Ticket gates
Yes
There are ticket gates on both platforms 
CCTV
Yes
Location for Rail Replacement Services

Along from station at existing bus stops on High Street.

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards
Refreshment facilities
Yes
Coffee shop
Toilets
Yes
Baby changing facilities
No
National key toilets
No
Waiting Rooms
Yes
Waiting rooms location
Located on Platform 1
Waiting rooms opening hours

Accessibility and mobility access

 
Staff help available
Yes
Staff help available opening times
Monday - Friday 06:00 - 20:00
Saturday 05:45 - 00:30
Sunday 06:00 - 20:00
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Level access to Platform 1 (to London) from main entrance.  Step-free access to Platform 2 (to Redhill) from rear entrance via steep access path.  No step-free interchange between platforms.

 
Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
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