Nelson (NEL)
Managed by Northern Rail
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note no canopy only
Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office Yes -
Shops
Shops No
Nelson
Ticket buying and collection
- Ticket office opening
Monday-Friday 07:30-17:00
Saturday 08:30-16:00
Sunday Closed
- Self-service machines
No- Penalty fares
-
Penalty Fares do not apply when travelling from Nelson station.
Accessibility and mobility access
- Customer help points
-
No
- Staff help
No- Accessible ticket machines
No
- Accessible ticket office counter
Yes
- Induction loop
No
- Ramp for train access
Yes
- All trains carry a ramp for wheelchair access
- Accessible taxis
No
- Accessible public telephones
No
The highest operating part of the telephone is 1140 mm above floor level.
- Accessible toilets
Yes
- Step free access coverage
Whole station
Level access available. Lift to platform.
- Impaired mobility set down
No
No designated area is provided. The station front may be used for set down purposes.
- Disabled parking
Yes
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00
Holidays: Boxing Day, Christmas Day Closed - Left luggage
-
No
- Lost property
-
Yes
Monday-Saturday 08:00-20:00
Sunday 09:00-17:00Please contact Customer Relations
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 07:30-17:00
Saturday 08:30-16:00
Sunday Closed- CCTV
-
Within station
Car park
Cycle storage
Station map
- Station plan
- View larger version
- Stations made easy
- Show [NEL] route