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Station Facilities: Nelson (NEL)
Current Station Information
Restricted access via temporary staircase to the platforms due to refurbishment work. The work is expected to be completed on 4th October 2008.
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep NEL to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Unstaffed |
| Staffing Hours | Monday-Sunday Closed |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details |
|---|---|
| Ticket Office | Monday-Sunday Closed |
| Self Service Ticket Machines | No |
| Collection of Pre-purchased Tickets | No |
| Telesales | No |
| Oyster PrePay | No |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | No |
| Customer Service - Note | contact Customer Relations |
| Left Luggage | No |
| Lost Property | No |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | |
| Waiting Rooms - Note | no canopy only |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | No |
| Toilets | No |
| Baby Changing | No |
| Pay Phone | No |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around Nelson station |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Yes |
| Customer Help Points | No |
| Staff Help | No |
| Accessible Ticket Machines | No |
| Accessible Ticket Office Counter | No |
| Accessible Ticket Office Counter - Note | Unmanned Station |
| Induction Loop | No |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | No |
| Accessible Public Telephones | No |
| Accessible Public Telephones - Note | The highest operating part of the telephone is 1140 mm above floor level. |
| National Key Toilets | No |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note | Level access from Railway Street/Hibson Road across the car park then up a 50 metre ramp with handrail or from Stanworth Road down a 50 metre ramp to a 1.25 metre wide gateway which lead to the car park. Access onto trains by means of wheelchair ramp is dependent on the type of train. Contact Travel Assistance Helpline for information. |
| Imparied Mobility Set Down | No |
| Imparied Mobility Set Down - Note | No designated area is provided. The station front may be used for set down purposes. |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | |
| Accessible Car Park Equipment | No |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 5 | ||||||||||||
| Cycle Storage Availability | No | ||||||||||||
| Car Park: |
| ||||||||||||
| Location for Rail Replacement Services | Replacement buses will pick up/drop off outside the station. located in the layby in the car park. | ||||||||||||
| Taxi Rank | No | ||||||||||||
| Taxi Rank - Note | www.traintaxi..co.uk | ||||||||||||
| Bus Services | Yes | ||||||||||||
| Bus Services - Note | Busline 0871 200 2233 | ||||||||||||
| Metro Services | No | ||||||||||||
| Car Hire | No | ||||||||||||
| Cycle Hire | No | ||||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
