New Malden (NEM)

Managed by South West Trains

 
Coombe Road
New Malden
KT3 4PX
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms Available
    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine No
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around New Malden station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops No
 
 

New Malden

Stations made easy

Route planning around the station including maps and platforms

Show [NEM] route

 

Transport links

Connection time
6 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
No
Car park
Yes

Station Car Park - 12 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Season ticket holders only before 1600 Mon-Fri.

Sat £2.00-Sun £2.00.

Weekend tickets available from 1200 Fri £6.00


Charges: £2.00 after 1600 Mon-Fri off peak, £2.00 Sat, Sun and Bank Holidays daily, £28.00 weekly, £84.00 monthly, £252.00 three-monthly, £840.00 annually

Taxi rank
No
Rail replacement

To Kingston: High Street bus stop 'A' To Wimbledon: High Street Bus stop 'B' Terminating Services: High Street by Waitrose, bus stop 'H'

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 06:30-19:50
Saturday 07:00-20:00
Sunday 09:00-17:40
Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes

At each station entrance

Get Oyster card here
No
Top up Oyster pay as you go here
Yes
Use Oyster pay as you go here
Yes
London fare zone
Zone 4
Penalty fares

Penalty Fares apply to journeys from New Malden station when travelling with:

  • South West Trains

Accessibility and mobility access

Customer help points
Yes

Help points are available on all platforms


Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff help
No
Accessible ticket machines
Yes

All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
No
Accessible taxis
No
Accessible public telephones
No
Accessible toilets
No
Step free access coverage
No part of station

New Malden is unsuitable for wheelchair users. Wheelchair users wanting to join services at New Malden are advised to use Surbiton station.

Impaired mobility set down
No
Disabled parking
Yes
Accessible car park equipment
No
Wheelchairs
No
Ticket gates
Yes

General services information

Customer service
Yes
Please contact our Customer Service Centre on 0845 6000 650
Left luggage
No
Lost property
Yes

Lost Property enquiries tel 020 7401 7861(0730-1900 Mon-Fri)

British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Friday 06:30-19:50
Saturday 07:00-20:00
Sunday 09:00-17:40

Station map

Station plan

Large station plan for New Malden

View larger version
Stations made easy
Show [NEM] route

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