Nailsea & Backwell (NLS)
Managed by Great Western Railway
Station facilities
-
Station seating facilities
-
Trolleys
Trolleys Yes -
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Nailsea & Backwell
Getting to and from the station
Bicycle parking
Stands
- Storage sheltered
- No
- Storage location
- access road
- Storage spaces
- 16
- Storage CCTV
- Yes
- Car Park
Council Managed Car Park
- Operator
- Local Council
- Address
-
-
-
- Note
-
The car park is owned and operated by the local council.
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 100
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 06:30 - 09:30
Saturday - Sunday Closed
- Location
- Platforms 2 near the shelter
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards validators
No
- Penalty fares
- Penalty fares apply for Great Western Railway
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:30 - 09:30
Saturday - Sunday Closed
Saturday Closed
Sunday Closed
- Customer help points
Yes
- Lost Property
- Yes
- Lost Property enquiries 03457 000 125 (07:00-22:00 every day)
-
Monday - Friday 08:00 - 19:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:30
- 03457 000 125
- Customer Services
- Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Bus stop at end of station close
Facilities
- ATM Machine
No
- Toilets
No
- Trolleys
Yes
- Waiting Rooms
No
Accessibility and mobility access
- Staff help available
No
- Ramp for train access
No
- Step free access coverage
No
- Step free access note
- steep flight of steps to southbound platform, ramped access to northbound platform steeper than 1:12 gradient, no wheelchair access available to trains
- Wheelchairs available
No