Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Newmarket
Getting to and from the station
- Car Park
Station Car Park- Operator
- Greater Anglia
- Phone number
- 0845 600 7245
- Address
-
-
-
- Email address
- contactcentre@greateranglia.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 12
- Accessible spaces
- 1
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Cycle Parking
- Cycle storage type
Stands,Lockers- Sheltered cycle storage
- Yes
- Cycle storage location
- 7 stands and 3 lockers on platform 1
- Cycle storage spaces
- 10
-
7 stands and 3 lockers
- CCTV Coverage
- Yes
- Taxi
-
freephone to local taxi company
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket Buying and Collection
- Ticket Office
No- Ticket machines
No- Collection of pre-purchased tickets
Not possible from this station- Smartcards
- Smartcards issued
No- Smartcards top-up
Not possible at this station- Smartcards validators
No
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Friday Closed
Saturday Closed
Sunday Closed
- Customer help points
Yes-
Help point available on platform 1.
- Lost Property
- Yes
-
Monday - Friday 08:00 - 18:00
Saturday Closed
Sunday Closed
- 0845 600 7245 (option 7)
- Customer Services
-
The hours shown are for the Customer Relations team on 0845 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
No- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport stop on road by station entrance
Facilities
- ATM Machine
No- Pay phones
Yes- Pay phones type
- Cards and Coins
- Toilets
No- Waiting Rooms
No
Accessibility and Mobility access
- Helpline Contact
- 801 028 28 78
- Helpline opening hours
-
Monday - Friday 08:00 - 20:00
Saturday 09:00 - 18:00
Sunday 09:00 - 18:00
- Staff help available
No- Ramp for train access
Yes- Step free access coverage
- Yes
- Step free access note
-
-
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Nearest station notes
-
The nearest station(s) with more facilities than Newmarket are: Cambridge