Station Facilities: Newark North Gate (NNG)

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep NNG to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Friday 05:45-01:15 Saturday 05:45-22:30 Sunday 09:00-00:30
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 05:45-20:15 Saturday 05:45-19:40 Sunday 09:00-21:00
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineYes
Machine description

Card Only machines available.

Machine Location

Three machines in the booking hall.

Telesales Monday-Sunday 08:00-20:00
Telesales - Primary Phone Number 08457 225 225
Telesales - Address Baron House Neville Street Newcastle-Upon-Tyne NE1 5DN
Oyster PrePay No

General Services Information ^ Top

Service Details
Customer Service Monday-Friday 08:00-20:00 Saturday 08:00-20:00 Sunday 08:00-20:00
Customer Service - Primary Phone Number 08457 225 225
Left Luggage No
Lost Property Monday-Friday 09:00-16:00
Lost Property - Primary Phone Number 01302 362175
Lost Property - Note located at Newark North Gate station. Lost property handed in/found at NXEC stations is kept for 7 days at the station before going to Newark
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms To be confirmed by station operator
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities Yes
Toilets Yes
Baby Changing Yes
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Newark North Gate station
Web Kiosk No
Post Box Yes
Tourist Information Office No
ATM Machine Yes
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points Yes
Staff Help Monday-Friday 05:45-01:15 Saturday 05:45-22:30 Monday-Friday 09:00-00:30
Accessible Ticket Machines Yes
Accessible Ticket Machines - Note

1 machine is DDA compliant

Accessible Ticket Office Counter Yes
Accessible Ticket Office Counter - Note

DDA compliant counter is available during Travel Centre opening times

Induction Loop Yes
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis Yes
Accessible Taxis - Note

Advance booking advisable

Accessible Public Telephones Yes
National Key Toilets Yes
Step Free Access Coverage Whole station
Step Free Access Coverage - Note

Ramp access across the railway between platforms 1, 2 & 3 provided by railway staff.

Imparied Mobility Set Down Yes
Disabled Parking Yes
Number of Disabled Parking Spaces
Accessible Car Park Equipment No
Wheelchairs Yes

Transport Links ^ Top

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